Reviews (1,114)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving site speed and SEO by effectively optimizing images. It automatically compresses images, adds alt text, and optimizes filenames, with some merchants noting up to 51% reduction in image size, leading to faster page loads. Features like automatic optimization of new images and before-and-after sliders are particularly appreciated for continuous improvement and visual proof of optimization. The app is also praised for its user-friendly interface and minimal need for manual intervention, allowing efficient background operation. Support is described as responsive and helpful, enhancing merchant satisfaction.

Edited September 25, 2018

This app adds 13 random characters to the picture name. This forces the user to manually look up the picture name every time. In addition, this number detracts from the picture's SEO. If it wasn't for this added number the app would be more useful to us and my review would be more positive.

Biggs Ltd
United States
12 days using the app
Edited September 19, 2022

Pro: it only allows you to optimize to a certain point so that your pictures should still look great.
Con: The interface+process needs work and you're charged via file size. And if you try out all 3 modes of optimizing then you're charged 3x for the same 1MB picture.

Gaby's Bags
United States
1 day using the app
Edited April 26, 2017

Doesn't work with our image.

We wanted to make sure the compression algorithm for lossless was powerful enough (30% announced sounds quite low in comparison to tools like TinyPng), so we ran a trial on one specific product.
We optimized all images, lossless at first, then a few with lossy compression.

The app says xx% compression, but Google Page Speed says nothing changed.
Ok, we downloaded the so said "compressed" images, from Shopify (changing the ?variable to make sure we have the latest version)... Nothing changed.
So, let's try to download the preview image displayed on screen that is supposed to show a comparison between the old and the new image.
Surprise... Same image, same size.

The comparison tool is very fancy, but both images are not on the same layer, the second image has a small offset of a few pixels, so it gives the impression the image is not identical, but it is.

Again, it might just be a bug, but the fact the tool says the image was compressed by "xx%", and that the comparison tool second image is offset a bit is not reassuring.

Edit:
I'm suspending my judgment temporarily. We've been in touch with the developers and it looks like our image are already too optimized for their app to have any significant effect on one hand, and that Shopify is messing up with optimized images (increasing their size) on its end.

For now, my first conclusion is that this app is pointless for those who know how to save their images (photoshop, gimp, or recompressed with online tools like TinyPNG) because Shopify already has its own algorithm.
Since Shopify algorythm increase the size of overoptimized images, negating the benefit of this app, it sounds pointless.
See here about image compression issues with Shopify: https://ecommerce.shopify.com/c/ecommerce-discussion/t/shopify-image-quality-optimization-round-2-with-stats-38-improvement-304813

We're in touch with the developpers, if something come up, I'll update my review;
Until then: I do not recommend the app to merchants already saving their images for internet use with proper comrpession.

Seido Shop
Japan
About 1 hour using the app
August 27, 2021

I installed the app on my shopify store, but after I tried to open it the only thing I see is a blank white page. I don't think it works

Shanaya & Elina
United States
9 minutes using the app
Space Squirrel Ltd. replied October 1, 2021

Hello,
We're really sorry to hear that you had this happen while using our app! We'd love to help you get this solved - our app had been up and running normally at this time, so it may have been a browser error.

We work really hard to make Crush.pics a high quality app and take any instance of app-failure seriously and work to get that resolved ASAP.

We've emailed you a few times but haven't heard back yet - you can reach us
any time at support@spacesquirrel.co

Dom, co-founder

January 23, 2018

Not impressed. It counts the size of your entire image towards the quota, not just how much it saved. If my images were already all optimized, I'd run out of bandwidth, even though I shouldn't, because there's nothing to optimize.

Wemakehomes
Romania
9 minutes using the app
November 18, 2023

Hunt Tokyo
Japan
27 days using the app