Reviews (1)

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
September 9, 2024

Awful experience. No customer service / support whatsoever. I started using this for my Shopify site - worked well, but I needed a small tweak, to be able to have a form offer 40 choices rather than the standard 20. Emailed for support -- absolutely no response. It's been weeks. Shopify's customer support even emailed them, & still no response. Now I need to let go of 3-4 hours of work in setup, and try to find some other niche app that does the same thing. Really frustrating, do not recommend.

J.Heloise
United States
About 1 month using the app
SKApps replied September 16, 2024

Thank you for trying the app. it worked well, you asked for more - extra feature that was never advertised or promised. Unfortunately we can not make "40 choices rather than the standard 20". Sorry for ruining your 3-4 hours of work and thank you for runining ~200 hours of development team with 1 start review, so that the app most likely will be abandoned as it has no future with such rating.
If you have a constructive support request - we are ready to assist, demanding new features and giving 1 star for not getting them is your right as platform allows this, we hope it makes you feel satisfied.