Lux ‑ E‑Mail Support AI
- Pricing
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From $19.90/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (23)
Featured images gallery
Lux handles E-Mail questions for you, so you can spend more time improving your business.
Create E-Mail replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer emails. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.
- Automatically generate perfect responses to all of your support emails
- Customize your settings, such as shipping details, refund policy, and many more
- Reduce your workload and employee costs
- Auto-categorizes tickets and starts with the most important ones first
- Cut down response time, enhancing customer satisfaction and loyalty
- Highlights
- Use directly in Shopify admin
Pricing
Basic
$19.90 / month
$0,24 per Ticket
7-day free trial
Advanced
$49.90 / month
$0,17 per Ticket
7-day free trial
Enterprise
$199 / month
$0,1 per Ticket
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (23)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
My store is new, so there aren't tons of emails yet, but Lux helps sort them out and suggests responses. It’s convenient, especially when I’m busy with other tasks.
I recently started using Lux for my store. It's nice that it helps organize customer emails and gives me suggested replies. I still review everything, but it saves some time.
The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.
I was surprised at how easy Lux was to set up. Lux lets you personalize the responses to fit your brand voice and policies. The customers appreciate the quick and helpful responses.
A big plus is that Lux integrates well with my other Shopify apps. This makes managing customer support even more efficient.
Support
BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC can answer any questions you have about Lux ‑ E‑Mail Support AI.
Developer
Al Saaha Offices, C - Wing, Old Town, Downtown Dubai, Level 2 Office no.W202 PO BOX 282615, Dubai, AZ, 00000, AE
Resources
Launched
July 3, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Shopify Functions
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Edit Shopify Functions
Cart transforms
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