Lux ‑ E‑Mail Support AI
- Pricing
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From $19.90/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (27)
Featured images gallery
Lux handles E-Mail questions for you, so you can spend more time improving your business.
Create E-Mail replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer emails. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.
- Automatically generate perfect responses to all of your support emails
- Customize your settings, such as shipping details, refund policy, and many more
- Reduce your workload and employee costs
- Auto-categorizes tickets and starts with the most important ones first
- Cut down response time, enhancing customer satisfaction and loyalty
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
Categories
Pricing
Basic
$19.90 / month
$0,24 per Ticket
7-day free trial
Advanced
$49.90 / month
$0,17 per Ticket
7-day free trial
Enterprise
$199 / month
$0,1 per Ticket
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (27)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
The AI quickly understood our FAQs and handles them with high accuracy. It’s saved us a lot of time and effort, and we’re getting great feedback from customers about the fast responses! Thanks
This app has helped us cut down on repetitive tasks by automating answers to common questions. Now, our team can focus on more detailed issues. Excellent investment for any online store!
The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.
Our customers love getting quick answers, and we love that we don’t have to answer the same questions over and over. Lux AI has been a fantastic addition to our customer support strategy.
This app was a cost-effective way for us to handle more queries without adding staff. The AI catches all routine questions and keeps our team free for personalized help.
Support
App support provided by BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC.
Resources
Developer
Al Saaha Offices, C - Wing, Old Town, Downtown Dubai, Level 2 Office no.W202 PO BOX 282615, Dubai, AZ, 00000, AE
Launched
July 3, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Shopify Functions
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View customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details or Subscription contracts
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View and Sync Discounts
Discount codes and promotions
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Edit Shopify Functions
Cart transforms
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Edit other data
Payment Terms, price rules, or customer payment methods