Lux ‑ E‑Mail Support AI

Lux ‑ E‑Mail Support AI

Pricing
From $19.90/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (27)

Lux handles E-Mail questions for you, so you can spend more time improving your business.

Create E-Mail replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer emails. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.

Create E-Mail replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer emails. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers. more
  • Automatically generate perfect responses to all of your support emails
  • Customize your settings, such as shipping details, refund policy, and many more
  • Reduce your workload and employee costs
  • Auto-categorizes tickets and starts with the most important ones first
  • Cut down response time, enhancing customer satisfaction and loyalty
Highlights
Use directly in Shopify admin

Languages

English

Works with

Categories

Pricing

Basic

$19.90 / month

$0,24 per Ticket

7-day free trial

Advanced

$49.90 / month

$0,17 per Ticket

7-day free trial

Enterprise

$199 / month

$0,1 per Ticket

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (27)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 13, 2024

The AI quickly understood our FAQs and handles them with high accuracy. It’s saved us a lot of time and effort, and we’re getting great feedback from customers about the fast responses! Thanks

Tech Trek
South Africa
2 months using the app
November 10, 2024

This app has helped us cut down on repetitive tasks by automating answers to common questions. Now, our team can focus on more detailed issues. Excellent investment for any online store!

Health Harbor
United Kingdom
2 months using the app
November 4, 2024

The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.

ZAD perfumes
Oman
About 1 month using the app
December 5, 2024

Our customers love getting quick answers, and we love that we don’t have to answer the same questions over and over. Lux AI has been a fantastic addition to our customer support strategy.

Easy Peasy
Canada
21 days using the app
November 24, 2024

This app was a cost-effective way for us to handle more queries without adding staff. The AI catches all routine questions and keeps our team free for personalized help.

The Bagster
Poland
20 days using the app

Support

App support provided by BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC.

Developer

BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC

Al Saaha Offices, C - Wing, Old Town, Downtown Dubai, Level 2 Office no.W202 PO BOX 282615, Dubai, AZ, 00000, AE

Launched

July 3, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, Shopify Functions

  • View customers

    Customer data

  • Edit products

    Products or collections

  • Edit orders

    All order details or Subscription contracts

  • View and Sync Discounts

    Discount codes and promotions

  • Edit Shopify Functions

    Cart transforms

  • Edit other data

    Payment Terms, price rules, or customer payment methods

More apps like this

4.7 out of 5 stars 1937 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
4.3 out of 5 stars 709 total reviews Free trial available
Support made simple and scalable.
4.9 out of 5 stars 788 total reviews Free plan available
Convert with helpdesk,help center, Email inbox,WhatsApp,FB,Ins

Want to add an app?

Try Shopify free for 3 days