Reviews (17)
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I recently started using this app to customize products on Shopify. Since it's a new app, getting started was a bit challenging, but the support team was incredibly helpful, making the process much easier. I encountered an issue with currency conversion across different countries, but after reaching out to the support team, they promptly fixed it. Highly recommend this app for anyone looking for product customization!
Thank you so much for your thoughtful review! We’re thrilled to hear that you found our support team helpful in getting started and resolving the currency conversion issue. We’re constantly working to improve the app and make the experience smoother, and feedback like yours is incredibly valuable. If you ever need further assistance, don’t hesitate to reach out. We're here to help! Thanks again for recommending our app for product customization!
Customall has been a game-changer for my Shopify store! One of the standout features is the ability for customers to preview their designs in real-time. This not only enhances the shopping experience but also boosts customer confidence in their purchases. The app is incredibly user-friendly, making it easy to create and customize designs that reflect my brand perfectly. Plus, the customer support team is outstanding—always there to help when I need it. I highly recommend Customall for any store owner looking to offer a personalized shopping experience!
Thank you so much for your fantastic review! We're excited to hear that Customall has been a game-changer for your Shopify store and that the real-time design preview is making a positive impact on your customers' experience. It's great to know that our app's ease of use and customization options are helping you reflect your brand perfectly. We take pride in our customer support, so we're especially glad that you've had such positive interactions with our team. Thank you for recommending Customall—we're happy to continue supporting your store’s success!
Highly recommend this app for anyone looking for product customization!
It has facilitated my work and made customization much easier, it took time to learn and I encountered a lot of problems during the process, Sunny from the Customall team has been very patient in providing me with help and has given me a very good experience!
Thank you so much for your kind words and for recommending Customall! 🌟
We're thrilled to hear that our app has made customization easier for you. 😊
We understand that learning something new can sometimes be challenging, and we're so glad Sunny was able to assist you through the process.
Your feedback means the world to us, and we're here to support you every step of the way. If you ever have any questions or need further assistance, don’t hesitate to reach out! 🚀
Innovative, cutting edge on trending features and support is very quick to respond Im new to this app but so far Im very impressed by everything they provide the experience has been pleasant.
Thank you for your fantastic review! 🌟 We're thrilled to hear that you're impressed with Customall's innovative features and the support we provide. Our team is committed to ensuring a seamless experience for all our users, and it’s great to know we’ve made a positive impression so far.
If there’s anything you need as you continue to explore the app, we’re here and ready to assist. Thank you for giving Customall a try – we’re excited to support you on your journey to personalized selling success! 🚀
Learning to navigate the app but can see a lot of potential. Great customer support!
Thank you for your feedback! We're glad to hear you're finding potential in the app and appreciate your kind words about our customer support. If you need any help while navigating, don’t hesitate to reach out—we’re here to assist!
Perfect Solution for Personalized Selling!
Customall has been a fantastic addition to our store! The app provides exactly what we need for offering personalized products to our customers. It's easy to use and packed with features that make customization straightforward and effective. The support team is incredibly responsive and genuinely helpful – they’re quick to answer questions and resolve any issues. Highly recommend Customall to any sellers looking for a reliable personalization solution. Wishing Customall continued growth and success!
Thank you so much for your wonderful review! 🌟 We're delighted to hear that Customall has been a fantastic addition to your store and that it provides the tools you need to offer personalized products effortlessly. It's great to know that you find the app user-friendly and feature-packed.
Our team is dedicated to providing the best support possible, and we’re thrilled to know you’ve had a positive experience with us. If you ever need assistance or have suggestions to improve your experience, we’re just a message away! 🚀
Thank you for choosing Customall – here’s to continued success with your personalized selling journey! 🎉
I’ve tried countless apps, but this one truly stands out. Despite being new, it surpasses many established customization tools. The app is incredible—both in its features and in the support team behind it. They’re fast, responsive, and ready to resolve any issue with care and efficiency. I’m excited to see where they go, and I’m definitely sticking around as a loyal customer. Huge thanks to the team for their hard work and dedication! Wishing you all continued success!
Getting started with the app had a bit of a learning curve, but the Customall support team went above and beyond to make sure we felt fully supported every step of the way. I have a unique product, and I had very specific needs when it came to personalization. Hiro and Sunny from the Customall team didn’t just help—they truly invested their time in understanding my vision. They patiently worked with me, offering one-on-one training, ensuring that everything was set up exactly as I wanted.
The app itself is great. It allows my customers to upload their own pictures to personalize gifts, which is a game-changer. I can import PSD files and pull in products directly from print services which made the setup so much faster than I anticipated. But it didn’t stop there—Hiro and Sunny even took the time to consult with me, sharing extra tips and insights that I hadn’t even considered.
I am beyond grateful for the time and care they invested. Their one-on-one support and attention to detail have made all the difference.
Thank you for your amazing review! We're thrilled that you're happy with the support from Hiro and Sunny, and that the app is meeting your personalization needs. We're committed to providing the best experience possible and are glad you found the features useful. If you need anything else, feel free to reach out. Thanks again for your trust and support!
The app provided what I needed and customer support is very responsive and helpful.
The app seems good, but the service is very bad. I've sent a few messages and they don't reply. I want to ask questions, but I can't even do that.
Hi Leandro,
Thank you for sharing your feedback with us, and we’re truly sorry that our service hasn’t met your expectations. We understand how frustrating it can be when your questions go unanswered, and we sincerely apologize for the lack of timely responses.
Regarding the request you're asking with product mapping, we hope the instructions we sent were helpful. We have an agent following up with you now to assist you with that now.
**Update:
Thank you for your feedback and your patience. We wanted to follow up and let you know that we’ve completed your request regarding product mapping. Our agent has reached out and worked through the details with you, and everything is now working smoothly.
Thank you again for your understanding and for giving us the opportunity to improve our service.