Reviews (12)
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I recently started using this app to customize products on Shopify. Since it's a new app, getting started was a bit challenging, but the support team was incredibly helpful, making the process much easier. I encountered an issue with currency conversion across different countries, but after reaching out to the support team, they promptly fixed it. Highly recommend this app for anyone looking for product customization!
Thank you so much for your thoughtful review! We’re thrilled to hear that you found our support team helpful in getting started and resolving the currency conversion issue. We’re constantly working to improve the app and make the experience smoother, and feedback like yours is incredibly valuable. If you ever need further assistance, don’t hesitate to reach out. We're here to help! Thanks again for recommending our app for product customization!
Customall has been a game-changer for my Shopify store! One of the standout features is the ability for customers to preview their designs in real-time. This not only enhances the shopping experience but also boosts customer confidence in their purchases. The app is incredibly user-friendly, making it easy to create and customize designs that reflect my brand perfectly. Plus, the customer support team is outstanding—always there to help when I need it. I highly recommend Customall for any store owner looking to offer a personalized shopping experience!
Thank you so much for your fantastic review! We're excited to hear that Customall has been a game-changer for your Shopify store and that the real-time design preview is making a positive impact on your customers' experience. It's great to know that our app's ease of use and customization options are helping you reflect your brand perfectly. We take pride in our customer support, so we're especially glad that you've had such positive interactions with our team. Thank you for recommending Customall—we're happy to continue supporting your store’s success!
Highly recommend this app for anyone looking for product customization!
It has facilitated my work and made customization much easier, it took time to learn and I encountered a lot of problems during the process, Sunny from the Customall team has been very patient in providing me with help and has given me a very good experience!
This app has incredible potential, especially with the constant feature updates. I highly recommend it for anyone looking to personalize their POD products. I've tried other apps, but this one stands out for its efficiency. It offers many options for setting up personalization.
The frequent updates keep the app fresh and improve functionality, and the support team is super helpful
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you're enjoying the personalization options and that our constant updates are making a positive impact. It's great to know that Customall stands out for you!
Our team is dedicated to continually improving the app, and we’re here to support you every step of the way. If you ever have any questions or suggestions, feel free to reach out — we’re always happy to help!
Thanks again for your recommendation and trust in us!
Getting started with the app had a bit of a learning curve, but the Customall support team went above and beyond to make sure we felt fully supported every step of the way. I have a unique product, and I had very specific needs when it came to personalization. Hiro and Sunny from the Customall team didn’t just help—they truly invested their time in understanding my vision. They patiently worked with me, offering one-on-one training, ensuring that everything was set up exactly as I wanted.
The app itself is great. It allows my customers to upload their own pictures to personalize gifts, which is a game-changer. I can import PSD files and pull in products directly from print services which made the setup so much faster than I anticipated. But it didn’t stop there—Hiro and Sunny even took the time to consult with me, sharing extra tips and insights that I hadn’t even considered.
I am beyond grateful for the time and care they invested. Their one-on-one support and attention to detail have made all the difference.
Thank you for your amazing review! We're thrilled that you're happy with the support from Hiro and Sunny, and that the app is meeting your personalization needs. We're committed to providing the best experience possible and are glad you found the features useful. If you need anything else, feel free to reach out. Thanks again for your trust and support!
Innovative, cutting edge on trending features and support is very quick to respond Im new to this app but so far Im very impressed by everything they provide the experience has been pleasant.
The app seems good, but the service is very bad. I've sent a few messages and they don't reply. I want to ask questions, but I can't even do that.
Hi Leandro,
Thank you for sharing your feedback with us, and we’re truly sorry that our service hasn’t met your expectations. We understand how frustrating it can be when your questions go unanswered, and we sincerely apologize for the lack of timely responses.
Regarding the request you're asking with product mapping, we hope the instructions we sent were helpful. We have an agent following up with you now to assist you with that now.
**Update:
Thank you for your feedback and your patience. We wanted to follow up and let you know that we’ve completed your request regarding product mapping. Our agent has reached out and worked through the details with you, and everything is now working smoothly.
Thank you again for your understanding and for giving us the opportunity to improve our service.
Learning to navigate the app but can see a lot of potential. Great customer support!
Thank you for your feedback! We're glad to hear you're finding potential in the app and appreciate your kind words about our customer support. If you need any help while navigating, don’t hesitate to reach out—we’re here to assist!
***Avis exceptionnel sur Customall : Une application de personnalisation révolutionnaire***
**Prise en main et support client**
- Début légèrement difficile : Normal pour un amateur, mais rapidement surmonté.
- Support exceptionnel : L'équipe d'assistance de Customall a fourni un soutien constant et personnalisé.
- Attention particulière : Hiro et Sunny ont investi du temps pour comprendre mes besoins spécifiques.
**Fonctionnalités impressionnantes**
- Personnalisation avancée : Les clients peuvent télécharger leurs propres photos pour créer des cadeaux uniques.
- Compatibilité étendue : Possibilité d'importer des fichiers PSD et de récupérer des produits depuis des services d'impression.
- Configuration rapide : Le processus de mise en place a été plus rapide que prévu.
**Service client exceptionnel**
- Formation individuelle : L'équipe a proposé une formation sur mesure pour assurer une configuration parfaite.
- Conseils supplémentaires : Hiro et Sunny ont partagé des idées innovantes, allant au-delà de mes attentes initiales.
- Attention aux détails : Leur souci du détail et leur approche personnalisée ont fait toute la différence.
**Conclusion**
Je suis extrêmement reconnaissante envers l'équipe de Customall, en particulier Hiro et Sunny, pour leur dévouement et leur support exceptionnel. Cette application a non seulement répondu à mes besoins spécifiques en matière de personnalisation, mais a également dépassé mes attentes grâce à ses fonctionnalités avancées et au service client remarquable.
Customall se démarque nettement des autres applications de personnalisation que j'ai pu tester. Son interface utilisateur intuitive, combinée à un support client de premier ordre, en fait un choix incontournable pour quiconque cherche à offrir des produits personnalisés de qualité.
Merci beaucoup pour cet avis exceptionnel ! Nous sommes ravis que vous soyez satisfaite de votre expérience avec Customall et de notre support client. Hiro et Sunny sont ravis d'avoir pu vous aider à personnaliser votre projet selon vos besoins spécifiques. Nous continuerons à travailler pour offrir une expérience encore meilleure. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à tout moment. Merci encore pour votre confiance !
I really like the clean interface and the smooth workflow for customizing products. The process is intuitive and efficient, and the technical support team has been incredibly quick and helpful—special thanks to Sunny and Hiro! I’m still exploring all the features, but so far, I highly recommend this app!