Reviews (24)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 26, 2025

Sunny is truly my angel—no words can express how much support she’s given me. From day one, she guided me with endless patience, kindness, and dedication. She solved every issue quickly and even made personalized videos to walk me through each step. The Customall team is amazing—professional, warm, and always ready to help. I’ve never felt so supported by any app team before. Thank you, Sunny and Customall. You are simply the best!

If you're in POD, get Customall—you won't regret it!

Jolly Gogo
Hong Kong SAR
7 months using the app
April 29, 2025

i am very satisfied with customall. i had problems with my live preview in my theme. i asked for help and was helped within a very short time via the chat. i am happy to create my articles for my customers with customall.Thanks you so much

My Happy Customized Gifts
United States
29 days using the app
October 15, 2024

I recently started using this app to customize products on Shopify. Since it's a new app, getting started was a bit challenging, but the support team was incredibly helpful, making the process much easier. I encountered an issue with currency conversion across different countries, but after reaching out to the support team, they promptly fixed it. Highly recommend this app for anyone looking for product customization!

Amzanimalsgift
United States
3 months using the app
Ecomlux replied October 16, 2024

Thank you so much for your thoughtful review! We’re thrilled to hear that you found our support team helpful in getting started and resolving the currency conversion issue. We’re constantly working to improve the app and make the experience smoother, and feedback like yours is incredibly valuable. If you ever need further assistance, don’t hesitate to reach out. We're here to help! Thanks again for recommending our app for product customization!

September 18, 2024

Getting started with the app had a bit of a learning curve, but the Customall support team went above and beyond to make sure we felt fully supported every step of the way. I have a unique product, and I had very specific needs when it came to personalization. Hiro and Sunny from the Customall team didn’t just help—they truly invested their time in understanding my vision. They patiently worked with me, offering one-on-one training, ensuring that everything was set up exactly as I wanted.

The app itself is great. It allows my customers to upload their own pictures to personalize gifts, which is a game-changer. I can import PSD files and pull in products directly from print services which made the setup so much faster than I anticipated. But it didn’t stop there—Hiro and Sunny even took the time to consult with me, sharing extra tips and insights that I hadn’t even considered.

I am beyond grateful for the time and care they invested. Their one-on-one support and attention to detail have made all the difference.

OhaPrints
United States
4 days using the app
Ecomlux replied October 6, 2024

Thank you for your amazing review! We're thrilled that you're happy with the support from Hiro and Sunny, and that the app is meeting your personalization needs. We're committed to providing the best experience possible and are glad you found the features useful. If you need anything else, feel free to reach out. Thanks again for your trust and support!

February 12, 2026

Các bạn Support hỗ trợ nhiệt tình, kịp thời.

My Store
Canada
10 days using the app
November 17, 2025

Big thanks to Sunny and the CustomAll Dev Team.

Your support is simply outstanding: always enthusiastic and incredibly fast. We really appreciate their quick turnaround and dedication to getting things sorted efficiently.

Keep up the great work!

Inkybox
Vietnam
10 days using the app
October 23, 2025

Love the excellent and responsive support team! The app’s also cheaper than other personalized ones I’ve tried, which is a plus. Would be great to see new features added more often. Keep up the good work!

Prime Choice
Canada
7 months using the app
September 3, 2025

Simple to use, with fast and helpful support.

Pawprintz™
Philippines
6 days using the app
June 11, 2025

Great app and awesome support, thanks Sunny for helping us!

Bag-all-custom
United States
15 days using the app
December 3, 2024

The app provided what I needed and customer support is very responsive and helpful.

Ni De Mama
United States
About 1 month using the app
Ecomlux replied February 16, 2025

Thank you for your feedback! 😊 We're glad to hear that Customall met your needs and that our support team could assist you. If you ever need anything else, we're always here to help. Happy customizing! 🚀✨