Reviews (31)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 23, 2025

Love the excellent and responsive support team! The app’s also cheaper than other personalized ones I’ve tried, which is a plus. Would be great to see new features added more often. Keep up the good work!

Prime Choice
Canada
7 months using the app
November 17, 2025

Big thanks to Sunny and the CustomAll Dev Team.

Your support is simply outstanding: always enthusiastic and incredibly fast. We really appreciate their quick turnaround and dedication to getting things sorted efficiently.

Keep up the great work!

Inkybox
Vietnam
10 days using the app
October 23, 2025

support tech is very good, nice

Evridwearfr
United States
About 1 month using the app
June 26, 2025

Sunny is truly my angel—no words can express how much support she’s given me. From day one, she guided me with endless patience, kindness, and dedication. She solved every issue quickly and even made personalized videos to walk me through each step. The Customall team is amazing—professional, warm, and always ready to help. I’ve never felt so supported by any app team before. Thank you, Sunny and Customall. You are simply the best!

If you're in POD, get Customall—you won't regret it!

Jolly Gogo
Hong Kong SAR
7 months using the app
August 19, 2025

support tech is very gud, nice. Besides, they help me code on shoify that make me more easy to check interface, always professional on supporting customer

Cupiprint
United States
23 days using the app
October 15, 2024

I recently started using this app to customize products on Shopify. Since it's a new app, getting started was a bit challenging, but the support team was incredibly helpful, making the process much easier. I encountered an issue with currency conversion across different countries, but after reaching out to the support team, they promptly fixed it. Highly recommend this app for anyone looking for product customization!

Amzanimalsgift
United States
3 months using the app
Ecomlux replied October 16, 2024

Thank you so much for your thoughtful review! We’re thrilled to hear that you found our support team helpful in getting started and resolving the currency conversion issue. We’re constantly working to improve the app and make the experience smoother, and feedback like yours is incredibly valuable. If you ever need further assistance, don’t hesitate to reach out. We're here to help! Thanks again for recommending our app for product customization!

September 3, 2025

Good Support

Suzitee Store
United States
10 months using the app
April 29, 2025

i am very satisfied with customall. i had problems with my live preview in my theme. i asked for help and was helped within a very short time via the chat. i am happy to create my articles for my customers with customall.Thanks you so much

My Happy Customized Gifts
United States
29 days using the app
February 14, 2025

Customall Product Personalizer has been a transformative addition to my Shopify store. The app's intuitive interface and real-time design preview feature have significantly enhanced the shopping experience. Moreover, the customer support team is exceptional—always responsive and ready to assist with any queries. I highly recommend Customall to any store owner looking to offer personalized products and elevate their business.

One suggested I would like to seemore individual videos on creating products step by step you can never get enough of them when learning new software

Sentiment House
United States
About 1 month using the app
Ecomlux replied February 16, 2025

Thank you so much for your amazing review! 😊 We're thrilled to hear that Customall has been a game-changer for your store and that you're enjoying the intuitive interface and real-time design previews. Our support team truly appreciates your kind words!

We love your suggestion about more step-by-step video tutorials—great idea! 🎥 We’ll work on adding more to make learning even easier. If you ever have any other feedback or need assistance, we’re always here to help. Happy customizing! 🚀✨

February 13, 2025

Customall has been a fantastic addition to my Shopify store! The real-time design preview feature is a game-changer—it allows customers to see exactly what their personalized products will look like before placing an order. This has significantly increased customer satisfaction and reduced returns. The app is intuitive and easy to use, making the customization process seamless for both me and my customers. On top of that, the support team is always responsive and helpful, ensuring that any questions or issues are quickly resolved. I highly recommend Customall for any business wanting to take personalization to the next level!

Famtrend
United States
30 days using the app
Ecomlux replied February 16, 2025

Thank you so much for your fantastic review! 😊 We're thrilled to hear that Customall has made such a positive impact on your store, improving customer satisfaction and streamlining the customization process. Our real-time design preview was built to create a seamless experience, and we're so glad it's helping your business grow! 🚀

We truly appreciate your kind words about our support team—we're always here to help! If you ever need anything, feel free to reach out. Thanks again for recommending Customall, and happy selling! 🎨✨