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Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. Now the high-risk orders are canceled very quickly, we don't need to worry about auto-ship of high-risk orders anymore.
I recently installed the Easyban-Country blocker. The support staff is amazing (Rich) with their fast responses and detailed solutions. The features blow away my previous app. The app is most definetly user orientated. The price is right, the support is right, the product is right. Do the right thing...look no further...Designer Spandex and MORE.
The app doesnt stop the customer from placing the order in the first place but only cancelling. Is this correct?
Hello,
We're sorry for any inconvenience you faced.
We noticed that you added auto-cancel filters. This function will only auto-cancel the order of qualified customers after placing an order but will not block them from your store.
If you need to block particular customers from visiting your store, please add filters in BLOCKLIST so that they cannot place any order.
Let us know if you need any support. Thank you very much!
Because I couldn't block the IP, I didn't use the app for one month. I didn't use the app for the next two months, but I was still charged for two consecutive months. I made a claim but didn't receive a response. You guys are robbers. Please give me my money back. Everyone, be careful not to use this app.
This is a completely misleading, and false review.
You installed our app on April 4 and chose the $3.99 Premium Plan yourself, so it’s completely reasonable that Shopify charged you two months of fees.
Secondly, during the two months you were using the app, you never contacted us even once. You could have canceled your subscription at any time during those two months, but you never reached out, and we had no idea there was any issue until you suddenly contacted us two months later requesting a refund — without giving any reason, only saying something puzzling like “I didn’t use your app, why am I being charged.” Since you said you didn’t use our app, why would Shopify charge you and still allow you to leave a review? Moreover, you configured settings in the app to block certain countries and IP addresses — it’s not true that you didn’t make any configuration.
Even so, out of support for new sellers, we refunded your two months’ fees in two separate transactions ON THE SAME DAY you contacted us (June 5), even though we had every right not to. In return, however, you responded by repeatedly insulting our customer service staff and leaving this false review after receiving your refund.
This app is fantastic. I am able to block countries, bots, specific IP addresses, prevent right-clicking, saving of my images, and click and drag actions by others. I get better stats on who has visited than even Shopify gives me. I really love this app.
This is great, help me to block spammer
An excellent application that effectively blocks problematic customers, not just block country, but even down to specific cities. Recently, we've had issues with people continuously changing their IPs to place orders and then not proceeding with payment, which caused our data to become very disorganized. With the Easyban app, we can not only cancel these orders but also prevent them from occurring in the first place. Highly recommended!!!
This app doesn't really work. I have blocked countries to which I do not sell my products, however I have received visits to my page from people from India, Pakistan, China who have even signed up for my affiliate page. You tell me that your application is blocking this country's and this visits appear only registered in the statistics but this does not agree with the facts... or how is it that these people have managed to sign up for my affiliate program?
As you can see, all visitors from the blocked countries have detailed blockage records, without exceptions. Regarding the affiliate program, seems you misunderstand. Visitors from your unblocked countries can access your store, register for the affiliate program, and then promote the link in your blocked countries. For instance, a U.S. visitor might register for your affiliate program and promote your shop in India. This doesn't mean visitors from India have successfully accessed your site.
This app has made it easy to manage traffic from different cities. Very happy with it. Highly recommened.
I want to reach out for customer service or at least uninstall the app and neither can be found on the app itself.
Update very responsive and reached out
Thank you for your positive feedback and support. We're continuously striving to improve and provide you with better service. Your acknowledgment is greatly appreciated. Should you require further assistance or have any questions, please feel free to reach us at superboosty@outlook.com. We're here to help.
Efficient country blocking and seamless operation. Excellent customer service too, Sally is very helpful,thanks a lot.
This app is working perfectly, I love it.
Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I previously tried an app with poor results, but this app is incredibly effective. It consistently blocks all VPNs and proxies, successfully stopping any visitors we want to prevent. Extremely satisfied!
This app is a game-changer! It's user-friendly and highly effective in redirecting unwanted visitors in under a second. It saves us a lot of time and money. I highly recommend it as a fast and efficient solution to blocking visitors.
I'm so impressed with this APP's ability to block IP addresses accurately and quickly. It keeps my website secure from malicious traffic in real-time, giving me peace of mind.
I am extremely satisfied with the ability of the app to block proxy and bot visitors. It has been a great asset and I appreciate the service provided. Thank you!
Powerful, user-friendly and affordable. Must-have app. Fully function design, can whitelist IP addresses, thus overriding country blocking functionality. By doing this, we can allow our partners who live in blocked countries access our store.
Excellent App! Works perfectly and was is very easy to use. I had a few requests and when I emailed I received a quick response and everything was taken care off