Feedback Scale

Feedback Scale

by Shipway

Generate NPS score & boost organic growth

5.0 of 5 stars(2 reviews)

Measure Customer Loyalty

Measure customer satisfaction using net promoter score method with simple customizable survey emails multilingual support

Analyze customer feedbacks

Get feedback and NPS on metrics that matters the most such as product quality, delivery service, packaging, customer service etc.

Generate brand advocates

Ask your promoters to become your brand advocates to help your brand grow organically Give incentive on repeat purchase and much more.

About Feedback Scale

Feedback about your store helps you improve formulating your business strategy. This can be done by customer feedback App, configuring which your customers can leave feedback about your store, helping you understand their taste and needs.

It helps your customers to share opinions about your services and product directly. Survey App helps you collect customer insights that improve your store-front and drive sales conversion.

Net Promoter Score helps you measure your customer loyalty and satisfaction based on the Net Promoter Score. The automated emails ask your customers whether they would recommend your store to their friends or family on a scale of 0 to 10. This data is then aggregated in a graphical representation in the admin section for your viewing.

Highlighted Features

  • The customers are offered a user-friendly form which can be easily filled up in minimum time
  • The form allows customers to write detailed feedback in the manner they want
  • Email templates can be customized
  • Easily manage and track survey responses Individually for each.
  • Multilingual Support # Merchant Benefits
  • It helps you to find what customers think about your website and products. Surveys are easy to arrange and can bring valuable information on the table.
  • You can use this survey form to introduce upcoming products. You can obtain customer feedback regarding a new product you wish to launch in order to make sure it will be a success in the market.

Customer Benefits

  • Through survey questions, customers are able to convey their opinions to the store owner. It can be about some glitch in the website affecting user experience or a product they wish to see In the future.
  • It is easy to use and does not require any specific method to answer. Customers can either select the answer from the drop down list or check on the image in the pop up to show their vote.

Media gallery



Free to install

Premium plans start at $9

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

This feedback tool i know from my friend. Try it. It's easy for my customer to finish feedback. This is important.

Bear Essentials Clothing

Within 20 min I had 4 Feedback ( All Good Ones ) Big thank you for this app and the first 100 Free keep up the good work