Stop guessing. Just ask!
Choose one focus question to ask shoppers to get relevant feedback that helps increase sale conversions.
Create a quick poll in 5 mins
Set up a poll that displays beautifully on your Shopify store and generates a simple report to help you make strategic improvements.
Reach out on web and mobile
Engage customers with our responsive pop-up, designed for user-friendliness on any screen.
About Poll and Feedback by S Loyalty
Ask the right question at the right time.
Poll and Feedback app is the simplest poll app on Shopify at the moment. Start gathering feedback immediately after installing. Understand the factor that made customers choose to buy from you, how they discovered you, or even why they didn’t make a purchase.
Learn this essential customer feedback by making a quick ask to grow your eCommerce sales in the long-run!
Master customer feedback in under 5 minutes!
- Stand out from competitors with a smart popup
Are you sure you know what your customers love? Ask simple questions to confirm your hunches, and let customers know you care! Shoppers chose from quick answer options -- no login required. Each poll question will be hidden after customers answer or close the window because it’s cookie-based.
- Gather smart data that directly helps you improve customer experience
Schedule one poll question indefinitely or set a fixed time period to automatically close. Export your finished poll data in CSV format to make strategic improvements. Rotate questions to learn about essential touch points, such as how customers discovered you or rate your service.
- Make this first touch point a customer retention opportunity
You can maximize this opportunity to capture e-mails and ask your customers for more detailed feedback to start a conversation. Take your customer polls one step further with our flagship app Rewards Program by S Loyalty for your Shopify store!
To top it all off: it’s free for the first 20 responses every month!
Poll and Feedback app is free up to 20 responses per month. It’s a work in progress and we’re building the app with you. Leave a review below and tell us why it’s a must-have app for Shopify store owners.
Quick questions you might have before installing
- How can I see my poll results?
You can see the live number of views and responses from your admin console and download the results as a CSV file.
- Can I ask different questions in one poll?
Not yet, but we might add this in the future. Contact us if you want this feature ASAP!
- Can I customize the look and feel of the poll?
Absolutely! Adjust the color theme to match your Shopify store branding!
- Will the poll slow down my website?
We built the Poll and Feedback app to be lightweight and unintrusive, so it doesn’t affect your store.
- Should I try Poll and Feedback app?
It’s risk-free! No credit cards needed, no hidden fees, and uninstall any time. Download it now and give us your feedback!
See the app in action
Explore how the app works in an example store.View example store
$5 per 50 responses (first 50 free, up to $50 a month)
Collect Up to 20 Monthly Responses
Customize Name and Title on Poll
$10 per month
Collect Unlimited Monthly Responses
All Features in the Free Plan
+ Create Your Question
+ Collect Shopper Email Address on Poll
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 13 reviews
Most recent reviews
Bee Man Honeystix
Great app - love how customizable it is. Even greater customer service - I had tried to upgrade to the paid plan and at first it wasn't working. Contacted their customer service and they fixed it quickly for me.
Ana's deals Canada
Looks good, let's see how it works, maybe I'll get the paid version. Very easy to set up. Like how it gives me an option to choose from when I want it.
I used this app to receive customer feedback. I really like the different questions that are available for free and the colour choices for displaying the questions. I was not really keen on the comment section so I did not include this in the poll question. Over all for a free app this is excellent for your customer feedback.