Customer Service AI

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: Service Points

Streamline customer support with AI generated replies, order and product updates.

Our customer support application streamlines handling inquiries with automated draft replies, real-time shopify integration for retrieving order and product details, and easy management of returns, refunds, and address updates. With a user-friendly interface, store owners have full control to modify orders, issue refunds, and update shipping details. This all-in-one platform enhances customer service efficiency, ensuring smooth and organized operations for managing customer queries.

Quickly generate responses to customer inquiries using pre-built templates.
Retrieve real-time order and product details from your Shopify store.
Easily modify orders, issue refunds, and handle return requests.
Effortlessly update customer shipping addresses with just a few clicks.
Manage all customer queries and support tasks in one intuitive platform.

Languages

English

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Support

App support provided by Service Points.

Resources

Developer

Service Points

5, Klein Berkelaar, ECHT, 6101 xt, NL

Launched

January 21, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, Shopify Payments, Shopify Functions, Online Store, Shopify admin

Edit customers

Customer data
Edit products

Inventory, product feeds, product listings, products, or collections
Edit orders

Draft orders, order fulfillments, order edits, all order details for the last 60 days, returns, or shipping information
View and Sync Discounts

Discount codes and promotions
Edit gift cards

Gift cards
View Shopify Payments

Shopify Payments accounts or Shopify Payments payouts
Edit Shopify Functions

Access for delivery customizations
Edit your Online Store

Checkout page
Edit Shopify admin

Files, legal policies, or Manage privacy settings of the shop
Edit other data

Price rules, discounts allocator functions, inventory shipments received items, locations, purchase options, or sensitive information of the Shopify Payments provider account