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All you need to know about this product can summarized as follows: It's pure genius. That's all you need to know.
Always fantastic support and a truly powerful app that solves a lot of customer service issues. Forward-thinking and progressive development from the team at Richpanel. Thanks!
I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!
This app has been really useful for our customer support team. We are now able to keep track of customer issues easily and the help desk feature is great for enabling customers to service themselves. The Richpanel customer support team is quick on answering questions and fixing bug issues.
I would highly recommend this tool. It's very well featured and developed and the team behind is awesome. it takes max a few hours or a day to get some support.
Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.
All your customers service in one place! And the best part? They support you with a free plan to begin! Their customer service is amazing and all the guys i have spoke until now helped me in all of my inquires!
Richpanel is definitely a great tool for CS management. The support staff is knowledgeable, responsive and great to deal with. Definitely worth it!
This app is very great!! am very happy I discoverd it, my business will be much better. the support team is very effective. Thank you!!!
We ran into some issues with tagging tickets but the team was responsive, insightful, and communicative. Thank you for being so patient and giving us some great tips for automation!