Duplicate Customers Finder

Find duplicate customers and view combined order history

Customers can have multiple profiles by doing the following:

• Using different emails/numbers while ordering on your store
• Making a typo while adding an email
• Ordering in store vs ordering online
• Or ordering from a partners accounts etc

This means that the same customers can have multiple profiles on your store - and this makes it hard for you to locate all your customers transactions or to quickly pull up their purchase history.

These are the problems you could face when customers have multiple profiles

1. It is hard to keep track of past orders
2. You can no longer pull up and see at a glance what a customer has ordered from you - as they have many profiles
3. When a customer enquires, you have to spend more time trying to find the order
4. It makes it tedious when customers have returns without receipts because you have to look up their receipts under all of their profiles
5. It negatively effects your communication with your customers
6. Your customer cannot look up their order history in one place anymore

CustomerGroups Pro can help by:

1. Allowing you to first identify duplicate customers
2. Then, giving you the ability to group duplicate customers together
3. Making it easy for you to view all orders from the grouped customers in one place.
4. And, also allowing you to share these grouped order history pages with your customer so that they can see all their orders across multiple profiles in one place easily!

Proactive Customer Support

We provide help and resources to show you how to use the app, and share best practices to help you find orders from customer with multiple profiles quickly. The app is launched for the Shopify App Challenge, and will be regularly updated based on merchants feedback. Don't hesitate to send me an email if you have an idea to improve the app.