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AI-native customer support, supervised by experts so tickets resolve, not deflect.
Kim.cc is a human-supervised AI native service for Shopify brands. Sentinels, trained CX experts, implement, train, and QA the AI on your own past tickets, so replies sound like your team, not a script. New replies start in copilot mode, reviewed before a customer sees anything; we automate only once accuracy is proven. Sentinels own the outcome, so tickets resolve, not deflect. Handle email, chat, Messenger, and Instagram from one inbox, with your brand voice protected at every step
- Unified inbox for Email, Chat, Messenger, and Instagram conversations
- AI trained on your own past tickets, not generic help center scripts
- Copilot mode: your team reviews AI replies before customers see them
- Consistent, on-brand replies across every channel and conversation
- We implement and tune it for you; no setup workload on your team
Languages
English
Categories
Pricing
Choose the plan that best fits your business.
Free Helpdesk
Free to install
Free Helpdesk for lifetime.
Features
- - Unlimited seats
- - Email, Chat, SMS, social messaging
- - Free Help center
- - Get customer resolutions @$0.7/ticket
All charges are billed in USD.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a lifesaver, drafting replies and saving us hours of manual work. It's perfect for quickly responding to customer inquiries and keeping everything organized.
If you're looking for a AI powered free helpdesk solution, Kim.cc is the way to go. Highly recommended!
Excellent app and amazing customer service
Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query.
What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Shopify integration works like a charm, giving us all the customer info we need in one place.
Kim.cc isn’t just a tool—it’s a must-have for any business looking to simplify and enhance their customer support. Don’t miss out on this gem!
Support
App support provided by KIMCC INC.
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