Thank You Video

Thank You Video

From $12.90/month. 3-day free trial.
Rating (2.9)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 27, 2021

Languages

English

Turn first time orders into customers for life. Add delight to each sale with a thank you video.

With Thank You Video you can easily send personal and private thank you videos to each of your customers. This enables you to provide a unique digital buying experiences that boost your repeat sales - super helpful as most online stores see significant drop off rates from first to second order. Everything you need to see about each order is shown as you record your message, making it simple and fast to send amazing thank-you's to each customer.

With Thank You Video you can easily send personal and private thank you videos to each of your customers. This enables you to provide a unique digital buying experiences that boost your repeat sales - super helpful as most online stores see significant drop off rates from first to second order. Everything you need to see about each order is shown as you record your message, making it simple and fast to send amazing thank-you's to each customer. more
  • Turn first time orders into lifelong customers.
  • Send private and personal thank you videos to each of your customers.
  • Clever prompts in the free mobile app make it quick to personalise each video.
  • Faster than writing a handwritten note or sending a thank you email.
  • Your customers will love the experience, driving repeat sales.

Pricing

3-day free trial

Startup

$12.90/month

  • 25 sends/month
  • Limit of one mobile app user

Growing

$29/month

billed at $348 once per year

  • 100 sends/mo
  • Multiple mobile app users supported
  • Price is per user

Retailer

$49/month

billed at $588 once per year

  • Unlimited sends per month
  • (A practical limit is 2,000-4,000 sends)
  • Multiple mobile app users supported
  • Price is per user

Startup

$12.90/month

  • 25 sends/month
  • Limit of one mobile app user

Growing

$29/month

billed at $348 once per year

  • 100 sends/mo
  • Multiple mobile app users supported
  • Price is per user

Retailer

$49/month

billed at $588 once per year

  • Unlimited sends per month
  • (A practical limit is 2,000-4,000 sends)
  • Multiple mobile app users supported
  • Price is per user

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5 reviews

Overall rating
2.9
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 21, 2023

Awesome idea. Unfortunately, we can't get the password to log into the app so we can't film videos. Support doesn't answer their email. Not certain this is still being maintained/supported.

Tmat Products
United States
3 days using the app
Sudo Online Pty Ltd replied December 12, 2023

This is so embarressing - your email went into our spam filters. I am so sorry. Glad you like the idea of the app, and yes we think it's an awesome idea too. If you'd ever like to give the app a go again let me know (I've just sent you a reply email) and we'll be glad to help you get up and running, along with an extended free trial for the inconvenience. Thanks again for your feedback, Alex (founder)

February 4, 2022

Really great app for personalized follow-ups, our few customers love the videos we send them and often reply with a lot of gratitude!

OliverFlying
Australia
7 months using the app
June 28, 2022

Amazing app, we have about 10 people using it to send thank you videos. It was easy to get started with, sending videos is a breeze, we are getting great customer feedback, and email engagement stats are really impressive. I’m confident this is going to work wonders for us over time. Joe Mayberry - on behalf of the CARE Australia team

CAREgifts
Australia
About 1 month using the app
November 4, 2021

Love this app! Have been using it for 6 months - amazing customer feedback and its generating repeat sales and more word of mouth referrals for us. Highly recommended!!!

Koerner Wine
Australia
About 10 hours using the app
Sudo Online Pty Ltd replied November 4, 2021

Thanks for your awesome feedback. So glad to hear we're able to help grow your business!

November 4, 2021

This app has been really cool! I've been using it for the past 6 months, it helps create an authentic relationship with your customers and bring in more repeat customers as well, highly recommend!

RydeClothing
Australia
2 minutes using the app
Sudo Online Pty Ltd replied November 4, 2021

Thanks so much for your review! We're here to help should you have any questions/have any further improvements we can do to make it even better!

About this app

Launched

October 27, 2021

Languages

English

Built by Sudo Online Pty Ltd

About Sudo Online Pty Ltd

No reviews yet

2 years building apps for the Shopify App Store

66 Richardson St, Albert Park, VIC, 3206, AU

Support

Send a message

support@cx-video.com