Dana: AI Chatbot & Assistant
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Ferasa Ai LTD
Featured images gallery
Dana shows products, adds to cart, sends discounts, grows your list, tracks orders, opens tickets.
Dana does not follow a set number of flows, it is smart and can tackle all kinds of queries It answers out of your own catalogue — your products, your prices, your stock — and when a shopper is ready it picks the size and colour with them and adds it to their cart. It never invents stock, and you set how much it may disclose. If something isn't buyable it says so. When it can't help, it hands the shopper to your team, live or create a ticket.
- Live catalogue: answers from your real products, never invented
- Adds to cart in chat: the shopper picks a variant, it lands in their cart
- Train it yourself: teach it from your policies, any page, any PDF
- Order tracking: status, tracking and address fixes without a ticket
- Human handoff: you take over mid-chat, in the window the shopper sees
Languages
English, French, and Spanish
Works with
- Checkout
- Shopify Admin
- Klaviyo
- Webhooks
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 conversations a month
- 250 products indexed
- Order lookup and tracking
- Adds to cart inside the chat
- Email capture and discount codes
- Handoff to a human, 1 seat
- 7 days of chat history
- Train it: 5 pages, 1 PDF + policies
Starter
$19 / month
Features
- 500 conversations a month
- 1,000 products indexed
- Klaviyo lead sync
- Custom persona and tone
- 20 training sources
- 30 days of chat history
- Everything in Free
Growth
$49 / month
Features
- 2,500 conversations a month
- 10,000 products indexed
- Your own colours and launcher icon
- No Powered by badge
- 3 seats, assign conversations
- Business hours and saved replies
- 90 days of chat history
- Everything in Starter
Pro
$149 / month
Features
- 15,000 conversations a month
- Unlimited products indexed
- 10 seats
- SLA alerts on slow replies
- Per-agent analytics
- Unlimited training sources
- 365 days of chat history
- Everything in Growth
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Ferasa Ai LTD.
Resources
Developer
Shop 09, 82b, Square Commercial, Bahria Town Phase VII, PLOT 82B S09 SQUARE COMMERCIAL, Rawalpindi, 46000, PK
Launched
August 24, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior
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View products
Inventory, products, collections
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Edit orders
Merchant managed fulfillment, all order history
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Online Store
Theme
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View Shopify admin
Legal policies
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