Reviews (44)
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Great customer service. They have been incredibly detailed and helpful.
This means a lot, thank you! Really appreciate you taking the time to leave a review and for providing valuable feedback to us!
Very helpful resolving my problem quickly.
Thanks so much for the kind words! Really glad we could get that sorted out quickly for you. Appreciate you being part of the Dash community.
Great app which is easy to use and excellent customer support! Thank you for the great service
This made our day! 😊 Thanks for being part of the DC family for over 2 years. Grateful to have you with us!
Great
Thanks for the 5 stars! 🙌 We're stoked you're finding the app useful. Here if you ever need anything!
Die App ist grundsätzlich sehr gut und erfüllt ihren Zweck
Ich nutze sie aktiv und habe sogar ein Jahresabo abgeschlossen. Allerdings gibt es ein wichtiges Problem bei Vorbestellungen:
Die von mir eingestellten Versandzeiten (z. B. 17 Tage) werden nicht zuverlässig bei jeder Bestellung angezeigt.
Bei manchen Rechnungen sehen Kunden den Hinweis korrekt – bei anderen fehlt er komplett.
Das führt zu Verwirrung, da Kunden dann nachfragen, warum die Lieferung länger dauert, obwohl die Information eigentlich hinterlegt ist.
Für Shops mit Pre-Order-Modellen ist eine konsistente Anzeige dieser Information extrem wichtig.
Ich hoffe, dass dieses Problem zukünftig behoben wird.
Thanks for sharing this feedback with us. We really appreciate you taking the time. Our support team has reached out to learn more about the shipping time display issue you're experiencing. Our team is going to look into this with you and make sure this is resolved. 🙏
If you are looking for an intuitive app to help set limits for your products, DC Cart is an excellent choice. The app has a variety of ways to set limits to help serve your customers. I love that they are improving the app to support the growing needs.
Thank you for the wonderful review! Merchants like you inspire us to make DC Cart even better every day. 🙌
This app has been just what we needed for our preorders! It was able to be installed on a custom pack page and it tags at the PRODUCT level and not just the order level so even with Shop Pay and Apple Pay the customers see the preorders on their order receipts. This was clutch for us! The developer helped us figure out some work around for some of the issues like locations and messages that they didn't have a function for. Overall I've been very happy with the turnaround and experience.
Thanks for the glowing review and sharing your experience! We’re glad we could help resolve your setup issues. Your feedback drives us to keep innovating! ⭐
I thought that with this app I would solve my issue of over selling items on Pre-Order and at first it was doing that very well with the Order Limit feature. But then the app started Adding QTY's to my inventory without notice, warning or any notification.
This is not very helpful when we are trying to manage many different thigns and now I have to manage how an app is making changes to my stores inveorty without notice.
I have sent over an email to try and get thisresolved and hope that it can. Otherwise I will eb requesting for a full refund, and will be lower this to a 1 Star.
We really appreciate you bringing this to our attention and want to help you get back on track. The limit preorder feature that caused unexpected inventory changes has been deprecated for new merchants, and we’ve updated our system so it no longer adjusts your stock. We also improved our communication to make sure you always know exactly what’s happening in your store. We understand how critical accurate inventory is, and we’ve been in touch with your team to make things right. We’re committed to giving you a smoother, more reliable experience moving forward.
Easy to use and great support! I started out with the free plan and I've been using it for a while now, you can customize shipping times and other stuff with just a couple fo clicks!
Thanks a lot for your feedback! We're delighted that you're finding our app easy to use and that the customization options are working well for you. If you ever have more ideas or need assistance with anything else, don't hesitate to let us know.
So far, so good!
A solid replacement for our previous, now defunct, preorder system. It does what it's supposed to do, and gives us plenty of control over how we ha del out-of-stock, back-ordered, and pre-release items. Very easy to use!
Thank you for the positive feedback! 🌟 We're thrilled to hear that our app serves as a reliable replacement for your previous preorder system. We appreciate your support and are here to help anytime.
