Decile ‑ Customer Analytics

Decile ‑ Customer Analytics

Pricing
From $400/month. Free trial available.
Rating
5.0 (18)
Developer
Decile

Improve customer LTV and profitability by unlocking the value of your first-party data.

Illuminate opportunities to drive incremental value with every step of the customer journey by bringing together your first-party data and hundreds of enrichment attributes. Identify high-value customer personas and the products that resonate with them to guide acquisition efforts. Improve retention with a deeper understanding of your customer’s lifecycle. Activate your learnings by syncing data to key marketing platforms.

Illuminate opportunities to drive incremental value with every step of the customer journey by bringing together your first-party data and hundreds of enrichment attributes. Identify high-value customer personas and the products that resonate with them to guide acquisition efforts. Improve retention with a deeper understanding of your customer’s lifecycle. Activate your learnings by syncing data to key marketing platforms. more
  • Analytics: Customer cohorts, product analytics, sequential purchase reports
  • Enrichment: Personas built on hundreds of demographic and psychographic traits
  • Segmentation: Build and compare segments to identify high value customers
  • Predictive Models: Elevate marketing with predictive LTV and lifecycle segments
  • Activate: Sync to key marketing platforms like Klaviyo, Attentive, and Meta

Customer behavior

Cohort analysis, Lifetime value (LTV), Loyalty analysis, Segmentation

Marketing and sales

AI insights, ROAS, UTM tracking

Visuals and reports

Analytics dashboard, Benchmarking, Custom dashboard, Custom reports, Data export, Forecasting, GDPR compliance, Heatmaps, Historical analysis

Launched

September 18, 2020

Languages

English

Categories

Works with

Facebook, Google Ads, Pinterest, Snapchat, Google Analytics, ESP/SMS

Pricing

Self-Serve

$400 / month

$0-25M Annual Revenue

  • Customer and Product Analytics
  • 100s of add’l customer attributes
  • Predictive LTV and Lifecycle Segments
  • Syncs to popular marketing channels

7-day free trial

Growth

$900 / month

$0-25M Annual Revenue

  • Everything in Self-Serve
  • Product support and training via monthly Customer Success meetings

7-day free trial

Scale

$1,500 / month

$0-25M Annual Revenue

  • Everything in Self-Serve
  • White glove product support
  • Strategic guidance via bi-weekly meetings with Customer Success

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (18)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 9, 2024

We have really found value in Decile Analytics, especially with the support of their customer success team. They have helped us navigate the platform, and uncover and visualize data that has had a direct impact on business. They have really integrated as a part of our team and have been a great value add!

Voluspa
United States
9 months using the app
April 15, 2024

Decile is an excellent tool. Easy-to-use, easy-to-integrate, and provides fantastic information. What really sets Decile apart is their customer support. We have been working with Roman for months now, and he is incredibly knowledgeable, dedicated, and fast. I'm confident that our understanding about our consumers has deeply grown thanks to Decile and to Roman and Oliver!

Melissa
United States
11 months using the app
March 6, 2024

A must-have for brands looking for an easy way to dive into their Shopify analytics.

Decile makes it much easier to pull essential data that can be easily overlooked within the Shopify platform. The audience creation tool has been helpful with creating custom audiences for our ad platforms. We no longer have to export and import CSV files; Decile does it automatically to all of our major ad platforms with just a click of a button.

The Decile team has also been very helpful (shoutout to Baron!) in ensuring we utilize the platform to its fullest potential.

Arey
United States
6 months using the app
February 8, 2024

I recommend Decile to all my friends in the ecom space. Their platform provides a ton of information on virtually anything you need to know about your customers, and the best part is that they have data professionals that will help you sift through the data.

Roman from the Decile team is one of the best data professionals I've worked with. He is knowledge, responsive, and provides amazing viewpoints on analyzing data.

Highly recommend Roman and the greater Decile team.

CYMBIOTIKA
United States
6 months using the app
December 20, 2023

I want all of my Shopify friends and none of my competitors to know about Decile. Not only was I able to answer a master list of 25 CRM questions (which had gone un-answered for MONTHS) within an hour of our data being uploaded, but I was able to action on many of them and push audiences to my media platforms the same day. Prior to Decile I was warehousing all of our Shopify data in GCS/BigQuery and writing SQL queries from scratch—I'm a performance marketing director, not an analyst by trade, so this took me forever and often I was unsure if I had done things right. Since Decile, I haven't had to touch BigQuery once and I have complete faith in the data I'm looking at. I now know things like "Over what timeframe do 80% of our customers make their second purchase, pivoted by the month they were acquired?" "Which first-purchase products produce customers with the highest LTV? And which have the highest repeat rates?" For a small team with no dedicated analysts, this has truly been a game-changer.

Flag & Anthem
United States
4 months using the app

Support

Decile can answer any questions you have about Decile ‑ Customer Analytics.

Developer

Decile

1300 17th St. N., 17th Floor, Arlington, VA, 22209, US

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