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Worst Channel Integration with absolutely no support. The team was just not able to identify why our channel integration was not working. After months of follow ups and constantly raising tickets they identified the issue. After that too the integration doesnt work. No proper responses are given to tickets raised - just copy paste responses - the feature is still not working. The old CL Panel was so much better. If you cannot run the new feature properly, just revert to the old system.
4876010021652 - Shipment is showing delivered, but customer is saying that they didnt received the physical product.
Escalated to delhivery courier, with ticket 1717423905891073, but no response from past 7 days.
Kindly provide update on this.
Most idiot logistic partner with zero support!!’Do Not Integrate
Worst support , its quite months but still unable to make it work every time "channel only exists" even in one click installations . i don't know how there mapping works .
Dear Sans Classic Parts Team,
We are sincerely sorry to hear this and truly don't want this to be the experience you have with us.
Our customer service team will reach out to you on priority and resolve this issue. We request you to please raise a ticket and we will help you with this rightaway.
Regards,
Team Delhivery One
Worst support. Inspite og my one hundred plus emails no one from company called up and continued sending cut & paste answers. Avoid Delhivery Couriers.
Dear Prokare team,
We are alarmed to hear this and truly don't want this to be the experience that you have.
We have taken cognizance of your issue and resolved it.
For any other queries, please raise a ticket from Delhivery One and our team will reach out to you within a 2 hour TAT.
Regards,
Team Delhivery One
The support team is pathetic. They reply to a critical query after 3-4 days!
Its costly than other local delivery partner , even compare with quick shift and ship rocket .. I don't recommend this platform
Dear Zari Fly Team,
Thank you for sharing your candid feedback. We assure you that our prices are competitive and fairly calculated. We have also recently introduced 50% discount on heavy pricing. Please reach out to our team for us to assist you directly for this.
Regards,
Team Delhivery One