Delhivery ‑ Logistics Platform

integration was good,we process our order through unicommerce only.orders automatically sync.easy to use .bulk order processing with just single click.

Bahut hi bekaar hai ....mere hajaro rs kaat liye weight mismatch bata k ...customer service bhi nahi di ...koi btata bhi nhi hai kyu kaate pese....1kg weight k 3kg weight laga k charge kaat rahe hain ....kisi bhi claim ticket ka koi proper reply ...call support bhi available nhi h....
Worst delivery app...worst delivery app.....Lootere

great service

Giving 4 stars because finding difficulty to understand some features. Value for money ? indeed !!

Worst Channel Integration with absolutely no support. The team was just not able to identify why our channel integration was not working. After months of follow ups and constantly raising tickets they identified the issue. After that too the integration doesnt work. No proper responses are given to tickets raised - just copy paste responses - the feature is still not working. The old CL Panel was so much better. If you cannot run the new feature properly, just revert to the old system.

4876010021652 - Shipment is showing delivered, but customer is saying that they didnt received the physical product.

Escalated to delhivery courier, with ticket 1717423905891073, but no response from past 7 days.

Kindly provide update on this.

Most idiot logistic partner with zero support!!’Do Not Integrate

Superb

There was some integration problem Initially, which was due to two account we were operating. One is for surface and the other one is for Express shipment with the same email ID login. Delhivery customer care was not able to make it out, but integration team has done commendable job. Even they have clubbed our both Id and integrated shopify also. Representative from their team Ms. Maitreyee worked for two days and completed her task late evening and sorted out all our issue.

updating to 5 star for their seriousness to understand the problem and give solution to customer.

God bless.
Stay safe.

Worst support , its quite months but still unable to make it work every time "channel only exists" even in one click installations . i don't know how there mapping works .