Reviews (30)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 23, 2024

Janani was fantastic in her explanation of how the product worked. And also was great when assisting in the setup; particularly in customised rates for different zones.

Thank you !

A Glass of®
Australia
Almost 3 years using the app
April 1, 2022

We have been using tis app for 2 year and its a great app to use. The support team is very good. Shiva is very helpful. Every time we have an issue, he is helps us resolve it.

SmartKart
Australia
Over 3 years using the app
Edited August 29, 2021

The customer service is fantastic, Sudhan helped me created the shipping zone for my product with postcode via Zoom! The app is easy to use highly recommended.

HS Power Fitness
Australia
Almost 3 years using the app
September 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Kismet Restaurant
Canada
About 2 years using the app
September 7, 2020

Best customer support we have ever received!! Thank you for making this process so painless. Easy to use and navigate.

popsticicecream
Australia
Almost 2 years using the app
August 20, 2020

This APP is excellent to use. The support extremely helpful and they will make sure that the problem is fix. Overall the support and service the best I have seen.

KiPP
Australia
About 1 year using the app
August 20, 2020

Very happy with the app and service. Now able to create minimum orders for specific zip codes and zones, which equals more sales. Thank you guys.

Express Amore Donuts
Australia
11 months using the app
September 24, 2020

**Best Customer Service EVER** I added the In Store Pick Up Local Delivery App by Log Base yesterday. I was immediately offerred a Zoom call with the developer and whilst he did all the back end work live on Zoom, I explained that I also had issues with delivery fees. He suggested the Local Delivery Rate by Zip Code and showed me how it would work. I immediately fell in love with the app and added it on the spot. By the time I called shopify to request the Shipping API and got back on Zoom, Kumar from Logbase had already integrated it on my store and tested it for me. We have been losing money on delivery fees over the last 6 months as we left it to the customer to be honest and choose the right one. I am now confident that this will no longer be the case - this app takes out all the guess work for the customer and integrates perfectly with the Pick up and Delivery app. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Well done Log Base and thankyou for all the work you have put into improving our online store. Im looking forward to seeing what amazing apps you will create next.

dannyspastries
Australia
11 months using the app
Logbase replied September 24, 2020

Thank you for the wonderful review

October 9, 2020

This app is so user friendly and the customer service you receive is AMAZING! I recommend this app 100%.

The Rustic Board
United States
11 months using the app
January 19, 2021

We've used all LogBase apps for our flower shop delivery. We love them very much. The best customer service ever! It's quick response to solve our questions! Also, keep explaining until I get the point. Strongly recommended!

[ fLo rE sta ]
United States
9 months using the app