Reviews (17)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 23, 2024

Janani was fantastic in her explanation of how the product worked. And also was great when assisting in the setup; particularly in customised rates for different zones.

Thank you !

A Glass of®
Australia
Almost 3 years using the app
July 15, 2021

Love this app, it is simple to use. I had an issue which shopify thought was to do with the app and the support team here were amazing, they found the issue super quickly and resolved the problem which did not even have anything to do with the app, i couldn't be more happy or grateful to the assistance i received

World 4 Pets
Australia
5 months using the app
January 19, 2021

We've used all LogBase apps for our flower shop delivery. We love them very much. The best customer service ever! It's quick response to solve our questions! Also, keep explaining until I get the point. Strongly recommended!

[ fLo rE sta ]
United States
3 months using the app
October 23, 2020

Great app and great support! It works perfectly, solved my problem with shipping zones and I can put as many Zipcodes as I want.

Oca Produtos a Granel
Brazil
8 days using the app
September 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Kismet Restaurant
Canada
4 days using the app
September 24, 2020

**Best Customer Service EVER** I added the In Store Pick Up Local Delivery App by Log Base yesterday. I was immediately offerred a Zoom call with the developer and whilst he did all the back end work live on Zoom, I explained that I also had issues with delivery fees. He suggested the Local Delivery Rate by Zip Code and showed me how it would work. I immediately fell in love with the app and added it on the spot. By the time I called shopify to request the Shipping API and got back on Zoom, Kumar from Logbase had already integrated it on my store and tested it for me. We have been losing money on delivery fees over the last 6 months as we left it to the customer to be honest and choose the right one. I am now confident that this will no longer be the case - this app takes out all the guess work for the customer and integrates perfectly with the Pick up and Delivery app. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Well done Log Base and thankyou for all the work you have put into improving our online store. Im looking forward to seeing what amazing apps you will create next.

dannyspastries
Australia
About 2 hours using the app
Logbase replied September 24, 2020

Thank you for the wonderful review

August 25, 2020

Perfect App for local delivery! Highly Recommend for anyone needed local delivery - support is really helpful!

sukkah-sale
United States
5 days using the app
July 19, 2020

This app is exactly what my flower shop needs for everyday deliveries and services. I'm finally able to set different rates by zip code. It's very straightforward and to the point, not much frill or showiness to it. I love being able to have this on my site without the monthly cost being exorbitant as well. The customer service is unparalleled, truly top-notch. Kumar was able to help me get the app set up on my shop in a matter of minutes. Highly recommended!

Brave Floral
United States
1 day using the app
December 7, 2020

This app helps a lot. And kindly helped me.
This app is so user friendly and the customer service you receive is AMAZING! I recommend this app 100%.

Lemonplet KR store
South Korea
About 11 hours using the app
August 3, 2020

Excellent tech support offered by audio and video chat on zoom. App works great and I'm very happy with it.

Queen's Delight
Denmark
About 6 hours using the app