Reviews (15)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 23, 2020

Great app and great support! It works perfectly, solved my problem with shipping zones and I can put as many Zipcodes as I want.

Oca Produtos a Granel
Brazil
8 days using the app
September 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Kismet Restaurant
Canada
4 days using the app
July 15, 2021

Love this app, it is simple to use. I had an issue which shopify thought was to do with the app and the support team here were amazing, they found the issue super quickly and resolved the problem which did not even have anything to do with the app, i couldn't be more happy or grateful to the assistance i received

World 4 Pets
Australia
5 months using the app
September 24, 2020

**Best Customer Service EVER** I added the In Store Pick Up Local Delivery App by Log Base yesterday. I was immediately offerred a Zoom call with the developer and whilst he did all the back end work live on Zoom, I explained that I also had issues with delivery fees. He suggested the Local Delivery Rate by Zip Code and showed me how it would work. I immediately fell in love with the app and added it on the spot. By the time I called shopify to request the Shipping API and got back on Zoom, Kumar from Logbase had already integrated it on my store and tested it for me. We have been losing money on delivery fees over the last 6 months as we left it to the customer to be honest and choose the right one. I am now confident that this will no longer be the case - this app takes out all the guess work for the customer and integrates perfectly with the Pick up and Delivery app. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Well done Log Base and thankyou for all the work you have put into improving our online store. Im looking forward to seeing what amazing apps you will create next.

dannyspastries
Australia
About 2 hours using the app
Logbase Technologies Inc replied September 24, 2020

Thank you for the wonderful review

January 19, 2021

We've used all LogBase apps for our flower shop delivery. We love them very much. The best customer service ever! It's quick response to solve our questions! Also, keep explaining until I get the point. Strongly recommended!

[ fLo rE sta ]
United States
3 months using the app
September 4, 2023

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

Dissyco
Malaysia
About 2 hours using the app
Logbase Technologies Inc replied March 15, 2024

Thank you so much for the wonderful review, It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

August 25, 2020

Perfect App for local delivery! Highly Recommend for anyone needed local delivery - support is really helpful!

sukkah-sale
United States
5 days using the app
February 9, 2023

I want to write review about service. In order to use the app per Shopify I would have to upgrade my plan costing me 70 more a month. The customer service helped me figure it out even though I would not be using their service and saved me the extra money. This just shows how much you can trust this customer service. As a new small business and can not say thank you enough!!!

Partyupballoons
United States
About 1 hour using the app
January 11, 2021

The app is very easy to use and their customer service is awesome. They reply and help me set up the app immediately. I use this app to prevent customer cheating on delivery fee since I only do local delivery. It is great that I can have difference rate for different zip code.

OC Beverly Flowers
United States
About 2 hours using the app
December 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

belleamie
Italy
9 days using the app
Logbase Technologies Inc replied March 15, 2024

We appreciate the valuable time taken to leave us a review. Thank you so much for your wonderful review. We are there to assist you anytime. Feel free to connect with us and we are happy to help you.