Reviews (9)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 26, 2024

Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game.

The platform is super easy to use. So far so good. keep up the good work.

Hathi Masala
India
4 days using the app
July 25, 2024

Desku is easy to use and has made our customer service more efficient. The automated responses and AI Ticket management are fantastic. A must-have for online stores!

Obuy shop
United States
About 2 months using the app
August 7, 2024

We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!

Brandy
United States
17 days using the app
August 4, 2024

We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!

Reckless
United Arab Emirates
About 2 months using the app
July 25, 2024

Desku has improved our customer support. The AI CoPilot gives us all the info we need quickly. It's also great for managing orders.
Highly recommend!

Sweet Sprouts
United States
About 1 month using the app
July 24, 2024

Desku makes managing customer service easy. The AI chatbots answer common questions, and the order management features are very helpful. Love it!.....

BabyBliss
United Kingdom
About 2 months using the app
Desku Inc. replied July 25, 2024

Thankyou for your review, Looking forward to provide much better experience.

June 25, 2024

Works well. Can be a bit glitchy but their support is very easy to use and issues are addressed promptly.

Buzzy Seeds
United States
About 2 years using the app
Desku Inc. replied July 25, 2024

Thankyou for your review, We have improved system drastically and glad its working well now.

December 1, 2022

We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

Daedalus Designs
United States
About 1 year using the app
Desku Inc. replied July 25, 2024

Thankyou for your review.

October 27, 2022

I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

Leyla Luxe Academy
United States
8 months using the app
Desku Inc. replied July 25, 2024

Thankyou for your review.