Digiloop Pickup & Delivery
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Nagyon profi és segítőkész a support csapat!
Szia!
Köszönjük szépen az értékelésedet! Igazán örülünk, hogy pozitív tapasztalatod volt a csapatunkkal. Mindig itt vagyunk, ha segítségre van szükséged a jövőben is. Köszönjük, hogy minket választottál!
The app needs some further development to be fully customizable, but it is already usable enough for most cases. Also the customer service is exceptional.
Hi there!
Thank you for the positive review and the feedback! We’re glad to hear the app is already useful for you and that our customer service met your expectations. If you have any suggestions or need assistance with anything, feel free to reach out to our support team, we’re always happy to listen and help.
erősen ajánlott, 10/10 ügyfélszolgálat, azonnal megoldják a gondodat. emellett rettentő hasznos applikáció, ha házhozszállításról van szó.
Szia!
Köszönjük a pozitív értékelést! Örülünk, hogy elégedett vagy a Digiloop ügyfélszolgálatával, és hogy az applikáció hasznosnak bizonyult a munkádhoz. Mindig itt vagyunk, ha segítségre van szükséged a jövőben is. Köszönjük, hogy minket választottál!
Highly recommend Digiloop! We had several conversation with Peter and Mate previously and they did all of the effort and work to help us! Best plugin in the hungarian market !
Hi there,
Thank you so much for your kind words. We're really happy to hear that Peter and Mate could assist you effectively. It’s great to know Digiloop has made a positive impact for you. If you ever need assistance again, we’re here to help!
The Digiloop Pickup & Delivery app is quite unstable. Often, the cart option doesn’t even show up, preventing customers from proceeding with their orders. On the payment page, it frequently fails to display the correct delivery options. These issues have caused me financial losses multiple times, and I have never been compensated. The support team is not very cooperative and tends to blame other apps or unrelated issues for the problems. Because of these problems, I would less recommend using this app.
Hi there,
We are sorry to read about your experience.
When we reviewed your case we noticed that some of the issues may have been related to overlapping settings—such as multiple Packeta configurations—which can disrupt how delivery rates and options are displayed.
We understand how frustrating this can be. We are always here to help, and timely communication helps us resolve issues faster. We also want to mention that other installed apps or custom setups can sometimes interfere with the checkout process, even when everything is correctly configured in our app. When there is an issue on our end, we are always resolve that in a short time because we know how important these processes are.
Please feel free to reach out to us anytime you need help with the settings or have any questions. We are here for you.
It is easy to use, it is necessary to send the packages, there is no need to record data on the shipping website. We couldn't solve one thing with him, but we got a promise from the developer that they would develop in this direction.
Hi there,
Thank you for your review. We are happy that you love the solutions offered by our application and it helps you make the everyday work with your packages less stressful. We evolve continuously and hope to offer you the new solution needed as soon as possible.
Very good app. Fast customer support.
Hi there,
Thank you so much for your review. We are happy to see you are satisfied with our application and also our helpful customer support. Thank you for choosing our solutions.
Nagyon kedves és segítőkész csapat dolgozik a DigiLoopnál. Bármilyen problémám volt, segítettek korrigálni azt, sőt, még egyéb szükséges módosításokat is megcsináltak! Csak ajánlani tudom!
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The team at DigiLoop is very kind and helpful. Whenever I had any issues, they helped me correct them and even made other necessary adjustments! I highly recommend them!
Hi there,
Thank you so much for your review. We are happy to see you are satisfied with how our app works and that you find our customer service helpful as well. Thank you for choosing our services.
We chose Digiloop because the app can handle a wide variety of shipping options and companies. The app fulfills all of our needs and it is easy to use, we would recommend it!
The team is very professional and helpful, if there is a solution for a problem, they will find it!
Hi there,
We're so glad you love Digiloop! It's amazing to hear that the app is making your life easier and that our team has been helpful. Thank you for choosing our solutions.
Nagyon szuper app, teszi a dolgát és nagyon segítőkész, gyors ügyfélszolgálat, ajánlom! :)
Szia!
Köszönjük szépen az értékelésedet és a kedves szavakat. Örülünk, hogy elégedett vagy az alkalmazásunkkal és az ügyfélszolgálatunkkal is. Köszönjük, hogy minket választottál!