Reviews (101)
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All-round brilliant experience with this app so far.
It has masses functionality that allow you to set up file downloads exactly as you want them and it all links with your Shopify store. The tracking function that can stop users from link sharing is brilliant. File downloads are quick. Linking your files to products is super easy. All of the support documentation is so helpful and is up-to-date so even if you're not a super techy person, you can follow it to set up your store/file downloads.
We had a query with one of the functions and William was amazing - he answered the query within minutes (seconds?!) and solved the issue right away. I also asked for help with how to customise the colour and position of the download buttons that are on the customer accounts and download page. I was expecting some instructions but he hopped onto the site to code it for me!! :D Wasn't expecting this and I am very grateful that he did this for me! Thanks William!!
Absolutely amazing customer service and app with no sneaky upsells or anything like that. Highly recommended for anyone who sells digital products.
You're welcome! Thank you so much for your kind words! I'm super happy that I got you set up quickly and added all your customisation the way you wanted. Always happy to help as fast as possible :D happy selling!
I´m just starting with selling of digital files and I check many apps - This one is clearly the easiest way and (for me most important) have an amazing fast working support! All my issues were solved in like 1,5 hours!
I love this app. Exactly what i need for managing many digital products for sale on Shopify. Easy to use and easy to connect and easily update my files to my Shopify store. (and i really appreciate the fast and clear support).
This app has been so great to use.
We fulfill digital orders (pdf files) with DDA and it works flawlessly.
I had some issues after importing orders from another marketplace. William saved the day within 20 minutes and fixed my issue for me! Our store is now running perfectly.
I am so impressed with this tech (not all apps are created equal, but this one is fantastic) and with the customer service (thank you, William).
The best digital downloads app on Shopify, highly recommend. Also, the service is 11/10 (absolutely amazing)!
Amazing app and A++++++ support. William and the team are constantly updating and adding new features. We highly recommend.
Hi, I am not using the app, how can I delete all the data in my site?
Massive Monkey's Digital Download Assets app is the only one I am aware of that offers the ability to include a download link on the checkout page and prevents download for orders that don't pass credit approval. Bottom line is that this app works. It's easy to set up, easy to create products, and easy to manage. It's also fairly priced. I've used SendOwl and Fetch and have never been impressed enough with either to pay their inflated monthly rates for such a basic eCommerce store feature. More importantly, their team is 100% responsive and have even implemented a few suggestions I had for them to improve the app. They listen and that's gold. Highly recommended.
Great app and great service. They were able to create a custom plan to suit my specific needs. They were very friendly and helpful. Many thanks!
Thanks for your review! Glad to have you on board with a fresh custom plan! We're always here to help if you need any.
Does what the box says and does it well. Would use in other stores in the future. The upgraded plans are well worth the features.