Reviews (100)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 11, 2023

I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF.

Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'.

Thank you for all your efforts!

Australia Coins
Australia
About 1 month using the app
Massive Monkey Ltd. replied February 13, 2023

Thanks so much for your kind review! It's all about those little bits that make a difference. We have built tonnes of digital Shopify stores, so we know exactly how to make the right digital downloads app. We have the fastest delivery systems and the most enhanced file protection that you have experienced! Give us a shout anytime if you need any more help :)

April 11, 2023

This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.

Vibe of Africa
Germany
About 1 month using the app
Massive Monkey Ltd. replied April 12, 2023

Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.

March 17, 2022

This app worked out well for what I was looking for. Customer services is excellent and very friendly. Contacted them via Chat and Will was very helpful answering to all my questions and concerns quickly. I do highly recommend this app. Fast installation and easy to use. Was able to customise to my needs. Check out their videos first, to see if this app fits for what you need before installing. Thank you so much guys for creating this app!!!

iEASYdownload
France
About 1 month using the app
Massive Monkey Ltd. replied March 17, 2022

Thank you so much for the review! We really appreciate your kind words and it's great to hear that our app is what you were looking for. If you ever need any help, we're always available :) I hope you enjoy using the app!

July 9, 2021

The app is great. The support is incredible. They solved an important problem in my store in no time. I recommend this app to everyone.

SOCIAL DOGGIES
France
About 1 month using the app
October 13, 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

M and P Digital
United States
19 days using the app
Massive Monkey Ltd. replied October 13, 2022

Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!

May 30, 2023

This is a superb app. I took some time to explore various options and this one is by far my favorite. It offers a multitude of possibilities, including an impressive PDF stamping feature. Furthermore, their customer support is swift and efficient. I highly recommend it.

HappyHomepreneur
Spain
18 days using the app
Massive Monkey Ltd. replied May 31, 2023

Thanks so much for your review! It means a lot. I'm really happy that it is your favourite :) if you ever need any help, get in touch.

July 25, 2022

Great app, easy to use. The team at DDA helped me put together a custom plan for my specific store needs. There were one or two things to sort out, but their customer service and support was quick, responsive, and on top of things. I'm now officially a Massive Monkey fan.

LambdaFive
United States
17 days using the app
Massive Monkey Ltd. replied July 25, 2022

Thank you so much for your review! So happy that we were able to help you out and get you going quickly. If you ever need any help, we're always here to guide you :)

October 20, 2022

Easy to use and much better than shopify’s version. Support is great as I wasn’t sure on some things but the guys got back to me really quickly with some help: Great addition to my website. Bargain!

Fender Fans
United Kingdom
16 days using the app
Massive Monkey Ltd. replied October 21, 2022

Thanks so much for your review! Really happy you got up and running and found a better solution :)

July 23, 2023

The app is a game-changer for my Shopify store! It's easy to use, the service is top-notch, and the price is reasonable. Highly recommended!

PluSchedule
United States
14 days using the app
July 24, 2023

I was looking for a solution for multiple PDFs attached to one product. I read a ton of reviews on DDA- Digital downloads before trying it out and I was not disappointed! I was able to install and get it set up myself easily. When I did encounter an issue I couldn't resolve I just used the chat feature and William was awesome! He helped me install some code for order downloads, setup my custom email so that my emails come from that email and we chatted about some featured I would love to see come soon! I also love how detailed the help docs are and with videos. Makes it easy to get things started myself. Thank you for the great support!

SparkleCityLV
United States
12 days using the app