Değerlendirmeler (492)

Toplam puan
2,6
Puan düzeyi başına sayılar
  • Puanların %31 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %12 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %27 oranındaki bölümü, 1 yıldıza sahip
25 Haziran 2021

the app is great despite one issue, when the customer receive the email that contains the download link, it takes him to the download page and there is a "Download Now" button there but it comes with white color so the customers cannot see it and i should send it to them later, and i solved it by changing the background color to gray, but still sometimes the clients cannot see it because the white color is very light to be seen, so can you help me and clarify how to change this color because i tried a lot without any success.

MHMStudios
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:12 ay
Shopify yanıt 1 Temmuz 2021

Thank you for reaching and for writing your review, and I'm glad to hear that you've enjoyed using the app. We appreciate you sharing your feedback with us here.

In terms of the issue you have experienced, it is not possible to edit the download page within the Shopify theme editor and all customization options that exist are the ones shown within the app itself. I can see why being able to change the colours of the text on the download page would be helpful and will be sure to pass on your feedback to our development team for their consideration. -Victor, Shopify Support

11 Ağustos 2016

Love this app for my monthly freebies. Very easy to use.

Studio 110
Yeni Zelanda
Uygulamayı kullanma süresi:12 ay
1 Şubat 2023 tarihinde düzenlendi

Since last update I cannot access upload from within my product in shopify. "add digital file), error "no such page". But instead have to go the Apps new dashboard, search again for the product and only then can upload. THIS IS A MUCH WORSENED WORKFLOW!!
Will you do something about it?

Christians Sheet Music
Almanya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Shopify yanıt 28 Şubat 2023

Thank you for taking the time to share your review. We would like to help you look into this further. Please contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to supporting you. -Olivia

14 Şubat 2021

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Blessed Be Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
5 Mart 2021

Only allows you to add one digital product. This app is not for anyone needing to upload several live downloadable products.

Slather Bath + Body Subscription
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 6 Mart 2021

Hey, there! To clarify, you're welcome to add multiple digital products, however you'll only be able to add one attachment per product. If you need multiple attachments on the same product, you can always use an archive file type that contains multiple files, such as a .zip. Hope that helps! - Brie, Shopify Support

21 Haziran 2018 tarihinde düzenlendi

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
6 Haziran 2023

I used digital downloads for the first few years my store was open and then switched to an app with more bells and whistles. I have tried out the new version and would like to switch back, but it cannot access orders placed when the app wasn't installed. There is no download link on their order status page and no downloads email. So any customer that needs to access their download again, I will have to send manual links to each product they purchased.

Seems like really terrible UX, especially when I got an email from Shopify telling me to switch back when the new version was released. Seems like you might want to support previous orders and not create a customer service headache.

Social Emotional Workshop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Shopify yanıt 11 Haziran 2023

We appreciate your honest feedback regarding our Digital Downloads app and will work towards creating a better experience! We will pass this feedback on to our developers! - Nia, Shopify Support

20 Ocak 2022

Doesn't work. Tried to use this to upload png files for sale and it just keeps saying add product once i hit add digital file. Set on a loop

StarrInkDesigns
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 2 Şubat 2022

Thank you for writing your review and for letting us know that you're having this issue. I would recommend uninstalling and reinstalling the app to see if that solves the problem, but if not, you can contact our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

3 Ağustos 2023

This app is horrible and unreliable. If you considered using this app for your business just read through the reviews.

The Stitchologist
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 8 Ağustos 2023

Hi there, thank you for your review. It is regretful to hear that you did not enjoy using the Digital Downloads app but we appreciate you taking the time to share your feedback with us all the same. -Victor, Shopify Support

1 Ağustos 2023

I don't know what happened but all of a sudden everything fails to publish. even a small 10kb photo fails to publish. I have no way to sell products now. Really need this fixed

The Hero's Cape
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Shopify yanıt 8 Ağustos 2023

Hi there, thank you for your review. Please contact our support team about this issue so we can authenticate you on the account and investigate this issue in more detail: https://bit.ly/2AWw5VA. -Victor, Shopify Support