app‑reviews@shopify.com

Very easy to install and implement. I did it in under 5 minutes for my eBook. Did a test purchase and the email was automatically sent to me with the correct download link. No complaints so far -- I guess they fixed the update bug by now. Thank you Shopify!

Works fine for me. After they pay it provides the Download LINK on the thank you page. It is just not sending an email with the download links. So its still functional.

I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??

Zero issues with the app. Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.

See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads

This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.

This is the perfect one for me, easily downloadable. I did trial multiple time to cross check it's download process. This app is the best one to sell digital products online.

If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.

I need help understanding the problem with getting such a review rate. I'm delighted with this plugin; it's working perfectly and doing my desired job. I highly recommend it. I hope to get it supported and updated in the long term.
Best!

How can I reach out to the developers? Shopify is stating the app is unsupported now.

i dont understand why it keeps saying it unsupported... does anyone know an alternative app