Reviews (107)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective quantity breaks and discounts, noting an increase in sales and conversion rates. It's praised for its user-friendly interface, easy setup, and responsive customer support. The app offers multiple discount options, automatic discount generation, and compatibility with various themes and apps. It's also appreciated for boosting average order value and its cost-effective free plan.

May 24, 2022

After an initial flurry to customise the app for our store, which seemed helpful (which is why this review is 2 starts not 1), customer support became ridiculously slow, and actually caused us to lose sales. The app caused a malfunction in cart - showing cart empty. QD did not announce when they were working on the site which adversely affected our customers, too. We have had no response over a week after telling them about the malfunction so have now have deleted the app.

usa.etowine.com
United Kingdom
About 1 month using the app
TenGrowth replied May 25, 2022

We sincerely apologize for the misuderstanding. Our application does not make changes to the code and could not cause such issues with the cart.
We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.

March 26, 2020

Free just for trial, not plan :D - Free just for trial, not plan :D - Free just for trial, not plan :D

Persebaya Store
Indonesia
15 days using the app
TenGrowth replied March 26, 2020

We are very sorry for the misunderstanding.
Our app does have a free plan, but with limited functionality.
Starting with the "PRO" plan, absolutely all the features of our app are available.

April 22, 2022

They told me the app is able to make quantity discounts and the customer can additionally use a Shopify discount. It doesn´t work. The customer service needs very long to answer and my problem is still not solved. We lose sales volume every day!

ASB Greenworld Shop
Germany
8 days using the app
TenGrowth replied May 2, 2022

I am so sorry to hear that you experienced certain difficulties using our app. That should never have happened, and I completely understand how frustrating this must be for you. Unfortunately, you uninstalled the app before we got information that was necessary to solve the problem.

January 5, 2021

I like the fact you can list your breaks instead of the typical box. This app is definitely the most difficult I've worked with over the years. I'm currently scaling a product and don't have time for support to answer so I have to get rid of it. Not sure why the Buy Now button doesnt work nor does the proper discount amount.

MarbleBoxx
United States
28 minutes using the app
TenGrowth replied January 6, 2021

The app isn't as difficult as you might see. Please give us a chance to prove it. Also, we would like to get more info about the Buy Now button. There should be enabled the app's Buy Now button so the discount will be applied on checkout.
Please reply to our letter so we can help you to set the app.