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Protect revenue from friendly fraud with risk controls and chargeback evidence automation.
DisputeShield helps merchants detect and reduce friendly fraud, chargebacks, and risky orders without overblocking good customers. Review suspicious orders before fulfillment, apply hold or tag rules, and see the signals behind each decision. When a dispute opens, automate a reason-based evidence packet from order, payment, fulfillment, policy, customer, and support data. Review responses, fill evidence gaps, and manage disputes from one dashboard.
- Spot risky orders with fraud signals and store intelligence
- Block risky fulfillment before chargebacks happen with hold and tagging rules
- Reduce false positives with configurable rules and review-before-action workflow
- Automate chargebacks with evidence matched to each reason code
- Track fraud pressure, disputes, risky orders, and revenue impact
Languages
English
Categories
Fraud types
Prevention tools
Automation tasks
Customization
Pricing
Choose the plan that best fits your business.
Starter
$39 / month
Features
- 1,000 orders scanned/month
- 15 dispute evidence packets included
- Automated fulfillment holds
- Order tagging
- Dashboard analytics
- Basic risk policies and rules
14-day free trial
Growth
$79 / month
Features
- 2,500 orders scanned/month
- 40 dispute evidence packets included
- Everything in Starter
- Notifications alerts
- Advanced risk policies and rules
- Risk Control: Protect Mode
- High-risk order verification
14-day free trial
Scale
$129 / month
Features
- 5,000 orders scanned/month
- 75 dispute evidence packets included
- Everything in Growth
- Store Intelligence: Risk optimization
- Priority high-speed processing
Enterprise
$299 / month
Features
- 15,000 orders scanned/month
- 225 dispute evidence packets included
- Everything in Scale
- Full historical logs
- High priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by Atcosoft.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Shopify Payments, Shopify admin
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, merchant managed fulfillment
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View store analytics
Reports
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Edit Shopify Payments
Shopify Payments disputes
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View Shopify admin
Legal policies
