dixa
- Pricing
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From $109/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 0.0 (0 Reviews)
- Developer
- Dixa Aps
Featured images gallery
Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.
Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.
- All support channels and customer data in a one-screen agent workspace.
- AI Agent that handles repetitive tasks on chat and email.
- Powerful workflow automation with an intuitive drag and drop builder.
- Two-way Shopify integration that lets you access and edit orders within Dixa.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Braze
- Klaviyo
- Recharge
- Ada
- Jira
- 55+ integrations
Categories
Real-time messaging
Automated responses
Pricing
Growth Plan
$109 / month
or $1,068/year and save 18%
- All Channels
- External Knowledge Center
- Customer Satisfaction Score (CSAT)
- Callback
- Language Detection
- Agent Teams
- Custom Attribute
- Unlimited Custom Cards
14-day free trial
Ultimate Plan
$169 / month
or $1,668/year and save 18%
- Routing With External Data
- Standard AI Intent Detection
- Knowledge-centered Service
- Advanced Conversation Automations
- Bulk Actions
- Sandbox Access
- 3rd-party AI integrations
14-day free trial
Prime Plan
$215 / month
or $2,148/year and save 17%
- SSO
- Advanced AI Intent Detection
- Advanced Insights
- Queue Restrictions
- Enterprise API Limit
- Custom User Roles & Permissions
- Multiple Organisations
- Widget White Labeling
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Dixa Aps.
Or visit their support portalResources
Launched
July 16, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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Edit customers
Customer data
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View products
Products or collections
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Edit orders
Draft orders, merchant managed fulfillment, or all order details
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View and Sync Discounts
Discount codes and promotions
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