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WhatsApp & Instagram AI Sales Agent: Automate DMs, Recover Carts & Create Orders from Conversation
DmScout connects your WhatsApp and Instagram conversations to your store in one dashboard. An AI sales agent handles customer chats automatically, answering product questions, sharing catalog items, and creating draft orders directly from conversations. Recover abandoned carts through WhatsApp and send order updates like shipping and delivery notifications. Your team can step in anytime with a shared inbox, internal notes, and handover controls. Products and inventory sync automatically
- AI agent that chats, recommends products, and creates orders naturally
- Playbooks: customize AI behavior with simple rules, no flow builders
- Unified inbox for WhatsApp and Instagram with team handover
- WhatsApp alerts for order updates, shipping, and cart recovery
Languages
English
Works with
- Checkout
Categories
Notifications and reports
Pricing
Choose the plan that best fits your business.
Free to Install
Free
Growth
$55 / month
or $550/year and save 17%
14-day free trial
Pro
$85 / month
or $850/year and save 17%
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We sell home and kitchen products and get around 200–300 customer messages a day on WhatsApp, Instagram and our store. Replying to all of it manually was getting really hard, and some customers were waiting too long for a reply.
We tried a few other apps before this, but they all needed flows set up. Customers don't really follow flows, so we kept ending up replying ourselves anyway.
With DmScout we didn't have to build anything like that. It picks up the product details from our store and replies to customers on its own. If it's not sure about something, it asks us, and once we answer it gets back to the customer. It only passes the chat to our team when it actually needs to, like when someone wants to talk to a person.
It also suggests other products to customers while chatting, which has helped our sales. In the first 10 days it closed 60 orders through chats. It's easily paying for itself.
Our team isn't chasing messages all day anymore. Happy with it so far.
Support
App support provided by DmScout.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior, customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store page content on a path controlled by the app
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View Shopify admin
Legal policies
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Edit other data
Price rules
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