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I reached out to the Donate Source customer service and got incredible service. No only was it fast, but they understood what I needed and took care of it right away. I would recommend this product to anyone that needs help with donations!
I reached put to support to assist in setting up the donation boxes on my website, They were very fast with response time and assisted with everything asked in a prompt manner.
This app is very simple to integrate and works well. Support is very responsive and helpful, fixed my issue in minutes
Gracias por ayudarme a personalizar la aplicación. Son muy rápidos y efectivos. Estamos muy complacidos con el servicio
The app is quite easy to use and when I had questions, support was quick to get back to me and they did everything they could to help me.
This app provides a simple, clean donate option at our checkout page. When i had an issue that needed fixing, support chat were very helpful and sorted the issue for me.
5 stars for customer service. I struggled to sort the installation out but they worked promptly to sort it out for me. We look forward to using it to raise donations for our charity in our online Christmas shop.
After we installed this new app on our e-commerce platform, we noticed that our entire shopping cart feature became dysfunctional and non-operational. This situation has been extremely frustrating for our team as we rely heavily on online sales to drive our business. Despite our best efforts to communicate this critical issue to the technical support team over the past several days, the problem remains unresolved. As a result, our online store has been forced offline, leading to significant financial losses on a daily basis. We are urgently seeking a resolution to this issue to minimize the impact on our business operations.
I'm not an HTML programmer, so I needed lots of help in editing the look of the donate-source app on our shopify store. First I got help overnight placing the widget on our cart page, then I had a great chat session after setting up the collaborator situation. 15 minutes later, icon placed in the appropriate place, phrases in all location updated. Great support! I recommend this app to anyone else doing donations. I got additional help moving the widget around on the cart page. The support staff is very responsive. Great team!
Thanks, Raj. All the comments above apply to you and your team!
Herb
Using this app to handle our customer donations. Friendly, helpful, and prompt customer service. Thanks you Donate Source!
Thank you so much for your review. You are also Friendly.