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Doppelganger

Find and merge duplicate customers

Free plan available. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

  • Speed tested: no impact to your online store

Key values section

Get actual CLV data

Duplicate accounts give a wrong view of your Customer Lifetime Value. Doppelganger helps you clean up your customer base.

Merge duplicate accou

Find and merge duplicate accounts.

Customer data and orders

Customer information includes a combined view of all orders from all combined accounts.

App details

Doppelganger

Doppelganger

Merge duplicate accounts and get a better view of the actual Customer Lifetime Value

Duplicate accounts give a wrong view of your Customer Lifetime Value (CLV). Orders are made through multiple accounts causing wrong Total Order Value (TOV) and Average Order Value (AOV). Doppelganger will help you clean up your customer base by:

  1. Help you find duplicate accounts

  2. Link those duplicate accounts

  3. Merge accounts and thereby remove duplicate accounts

Doppelganger is also exceptionally useful in tracking the Customer Lifetime Value of wholesale customers. By linking (not merging) accounts together – from the same company – Doppelganger will give you a combined Total Order Value and Average Order Value.

Launch date

Doppelganger

Doppelganger

Merge duplicate accounts and get a better view of the actual Customer Lifetime Value

Duplicate accounts give a wrong view of your Customer Lifetime Value (CLV). Orders are made through multiple accounts causing wrong Total Order Value (TOV) and Average Order Value (AOV). Doppelganger will help you clean up your customer base by:

  1. Help you find duplicate accounts

  2. Link those duplicate accounts

  3. Merge accounts and thereby remove duplicate accounts

Doppelganger is also exceptionally useful in tracking the Customer Lifetime Value of wholesale customers. By linking (not merging) accounts together – from the same company – Doppelganger will give you a combined Total Order Value and Average Order Value.

Launch date

Pricing 7-day free trial

Free Plan

Free

  • Free for stores with less than 50 orders a month
  • Unlimited linking of customer accounts
  • Email and Live Chat support

Basic Plan

$5/month

  • Unlimited linking of customer accounts
  • Email and Live Chat support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Working Wardrobes SE

    Location United States
    Time spent using app 2 days

    I used this app to help me merge orders to the main customer profiles and delete the duplicate customer profiles. It was all part of a clean-up project to rid our customer list of duplicates. I ran into a problem with one profile. An order had some how been tagged to the main customer profile and duplicate customer profile. I reached out to Doopelganger support and within the hour Paul responded with a suggestion on how to correct the problem. I followed his suggestion and voila (like magic), Doopelganger was able to merge the order to the main customer profile and delete the duplicate. Doopelganger works like a champ and I couldn't be happier with the results. Thank you Paul!

  • Ghosts of Wall Street

    Location United States
    Time spent using app 4 minutes

    Paul is unbelievable. The app wasn't exactly what I needed (for now) but he took the time to send me a detailed e-mail to try to help me out. Just fantastic customer service and a sign that he is truly invested in this app. You don't see that much these days!

  • Brim on Fifth

    Location United States
    Time spent using app 1 day

    I've just started using Doppleganger to help sort through the absurd number of duplicate accounts my store has. Paul has been very responsive to my questions, going to far as to make a video to walk me through adding an additional account to a merged group of accounts and how to unmerge a group of linked accounts - both of which are very easy to do.

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