Doppelganger

Doppelganger

Free plan available. 7-day free trial.
Rating (2.2)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

October 14, 2021

Languages

English

Merge duplicate accounts and get a better view of the actual Customer Lifetime Value.

Every shop has to deal with duplicate accounts. Whether it is from Point Of Sale sales with credit cards or from customers using multiple email addresses to place orders. As a result, your Customer Lifetime Value (CLV) is often way off. With Doppelganger, you can find, link and merge duplicate accounts. Also useful for linking accounts from the same company together to determine the Life Time Value of a client company.

Every shop has to deal with duplicate accounts. Whether it is from Point Of Sale sales with credit cards or from customers using multiple email addresses to place orders. As a result, your Customer Lifetime Value (CLV) is often way off. With Doppelganger, you can find, link and merge duplicate accounts. Also useful for linking accounts from the same company together to determine the Life Time Value of a client company. more
  • Find duplicate accounts
  • Link duplicate accounts
  • Merge duplicate accounts
  • Privacy focused. You stay in control of your customer's data.

Pricing

7-day free trial

Free Plan

Free

  • Free for stores with less than 50 orders a month
  • Unlimited linking of customer accounts
  • Email and Live Chat support

Basic Plan

$5/month

  • Unlimited linking of customer accounts
  • Email and Live Chat support

Free Plan

Free

  • Free for stores with less than 50 orders a month
  • Unlimited linking of customer accounts
  • Email and Live Chat support

Basic Plan

$5/month

  • Unlimited linking of customer accounts
  • Email and Live Chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

8 reviews

Overall rating
2.2
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
January 10, 2022

Paul has been of great help. We use Doppelganger to fix customer issues when creating accounts with multiple email addresses, primarily when using our social login feature. We're glad to be doing business with you.

Chanelia
United States
12 months using the app
February 12, 2022

I've just started using Doppleganger to help sort through the absurd number of duplicate accounts my store has. Paul has been very responsive to my questions, going to far as to make a video to walk me through adding an additional account to a merged group of accounts and how to unmerge a group of linked accounts - both of which are very easy to do.

Brim on Fifth
United States
10 months using the app
January 6, 2022

Very easy to connect customers with multiple accounts. Like the new updates as well. Had an issue with app opening and working this week, sent an email to Paul and he immediately jumped in and worked with me until the issue was found and corrected. He stayed in touch and updated me just like he said he would. Thank you!

Meghan March Merch
United States
4 months using the app
August 26, 2022

I used this app to help me merge orders to the main customer profiles and delete the duplicate customer profiles. It was all part of a clean-up project to rid our customer list of duplicates. I ran into a problem with one profile. An order had some how been tagged to the main customer profile and duplicate customer profile. I reached out to Doopelganger support and within the hour Paul responded with a suggestion on how to correct the problem. I followed his suggestion and voila (like magic), Doopelganger was able to merge the order to the main customer profile and delete the duplicate. Doopelganger works like a champ and I couldn't be happier with the results. Thank you Paul!

Working Wardrobes SE
United States
2 days using the app
August 28, 2023

Does NOT merge the customer. "links" them which does nothing on a search. You still have both customers

Collegiate Corner
United States
5 minutes using the app
Marquee Development replied August 30, 2023

Doppelganger does have an actual merge functionality, but it might be a bit difficult to find.
It's true we do link accounts together. This stems from the time actual merging was not possible with Shopify. This was added later and the previous functionality of linking the accounts was kept for the merchants that use it.
Feel free to reach out and we'll be more than happy to show you how the app works.

About this app

Launched

October 14, 2021

Languages

English

Built by Marquee Development

About Marquee Development

2.2 average rating

2 years building apps for the Shopify App Store

Thorbeckelaan 54, Goes, 4463 VB, NL

Support

Send a message

contact@marqueedevelopment.tech

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