Do The Proof
- Pricing
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Free plan available. Usage charges apply.
- Rating
- 0.0 (0 Reviews)
- Developer
- Do The Proof
Featured images gallery
The chargeback just landed. Your response is already drafted from your own order data.
When a customer disputes a payment, Do The Proof picks it up from Shopify, pulls the matching order from your store (customer, fulfillment, tracking, prior orders) and drafts a response to the exact reason the bank gave. You read it, change what you want and approve. On Shopify Payments you paste the approved draft into Shopify's dispute form and Shopify sends it on the due date. Where your provider accepts responses directly, the app files the one you approved. Nothing is sent without you.
- Picks up each new dispute from Shopify, with its reason and status
- Pulls the order, fulfillment, tracking and customer details as evidence
- Drafts the response to the exact reason the bank gave, for you to edit
- Shows which required proofs you have and what would strengthen the case
- Tracks outcomes and recovered revenue by month and dispute type
Languages
English
Categories
Fraud types
Alerts and analytics
Estimate your monthly charges
Rounded up to the nearest dollar
Filed dispute win
Won dispute revenue
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- No fee, on any outcome
- Drafts only. Sending it is on you.
Growth
$0 / month
Plus usage charges
Features
- Paid on wins only
- A dispute you lose costs nothing
- No subscription; billed through Shopify
Usage
Cost per unit
Filed dispute win
$19
Usage
Percentage
Won dispute revenue
15%
All charges are billed in USD. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Do The Proof.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Shopify Payments
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View customers
Customer data
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View products
Products, collections
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View orders
Order fulfillments, merchant managed fulfillment, all order history for the last 60 days
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View Shopify Payments
Shopify Payments disputes
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