Dropit Auctions

We choose Dropit to launch an exciting new collectables range. It was an extra special launch, so we wanted to try something different to generate hype. We are on Shopify 1.0 and the integration assistance from the Dropit team was invaluable. It gave us complete confidence to go live. They also worked with us on assets to help hype and educate our customer base, meaning on launch day our reverse auction went off without any issues.
The collectable sold for a fantastic price within 4 seconds, in front of a full online auction room. It was fast and exciting.
Plus, thanks to all the extra hype we have seen a swathe of new users shopping on our site, and chatter about the auction throughout our socials.
We look forward to using Dropit for more of our special collectables in the future.

So far i havent been able to get the app to work, ive got the page set, the template made, the page set to the template, the auction made, the auction listed in the apps home screen, yet on the live page for the app it states No drops to show. I cant for the life of me get it to go, reached out to devs over 6 hours ago, nothing in return, not even a "we recieved your email" auto response, will change review if situation gets better, willl lower to one star if no response

EDIT - they reached out with a staff request, i gave permission - nothing happenned, im now left with a store with a potential security risk to a person i do not know who appears to have done nothing

SECOND EDIT - 3 days later im still sat with a staff account open, the dropit folks went into my store and appear to have done nothing at all. I reached out 2 days ago to ask for some contact to see whats what and still no contact at all. Im going to give it till the end of the day today but if there is 1 no contact or 2 no fix found, im going to have to uninstall the app with never having to get it to work, reducing star by one for non contact and no action taken

This App Is A Little To Pricy, But With A Great Concept Than Traditional Auctions. This App Could Be The Auction App Above All Others. As This App Is Still In Development, It Sure Does Need More Options For The Store Owner To Choose From Such As Number Of Auctions To Display At Any Given Time So After A few Auctions Are Added The Frame Is Large Enough Not Have To Scroll To View All The Auctions Chosen, Number Of Rolls & Number Of Columns To Display And An Option Not To Show Vendor or Not. I'll Update This Review Once These Options Become Available If They Do.