Reviews (56)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for connecting them with high-quality US and European suppliers, boosting order values and reducing returns. Key features like AI-driven recommendations and automated fulfillment streamline operations. Daily updates of high-margin products help scale campaigns. The app integrates well with Shopify, offering fast 2-7 day delivery, enhancing customer trust. Merchants appreciate the user-friendly interface and responsive customer service for setup and troubleshooting.
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dont start a subscription because you'll never be able to find where to cancel it and there is noone to talk to, to get help.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!
Do not use this app, they charge you for the use of it, but the products are not able to be pushed through to my shop. I have asked for a refund only to be mucked around. They make it impossible to cancel the subscription and keep charging for a service they only pretend to offer.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Please reach out to our support team via support@felex.co so we can process a refund to your account. We tried to locate your account here from our end but can't find one. We look forward to resolving this with you 🙏
This is a scam
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!
good, nice
Thank you for the wonderful review! Your support means a lot to us 💜
great, must have.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email to have this fixed! We look forward to resolving this with you 🙏
super super nice
I strongly advise against using this app. It's practically unusable, especially with Shopify integration, which frequently fails or disconnects. This is completely unacceptable for a dropshipping platform.
Their customer support is the worst I've ever encountered. Responses are slow, generic, and utterly unhelpful. It feels like nobody is actually addressing the issues.
Worse still, billing is incredibly messy. Once you subscribe, it's extremely difficult to properly disable or cancel your subscription plan. The system seems designed to trap users in subscriptions.
In short, it was a very frustrating experience. This is one of the worst apps I've ever used.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Kindly send us an email to support@dropshiping.ai to assist you with this. We look forward to resolving this with you.
This application has serious design flaws and the problems are extremely egregious. Without any authorization, it automatically uploaded products that we had marked as "unlinked" to the product page; and the only way to remove the association is to permanently delete all products, causing significant business losses. Previously placed product advertisements also became invalid, severely impacting store operations and causing me to lose a considerable amount of advertising revenue.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Kindly send us an email to support@dropshiping.ai to assist you with this. We look forward to resolving this with you.
Quality products and affordable prices
If I could put zero out of five stars, I would. As that would be a more reasonable and accurate depiction of how terrible this app is. I have continuously had problems with those who run this app and unprofessionalism. From charging my card for a monthly bill but not giving me the perks that come with said charge (didn't refund me neither), to also charging me after terminating subscription with them, to giving inaccurate links for my customers to follow their orders, to orders not even making it to my customers. Therefore, because of them, my store takes a negative hit. HIGHLY do not recommend.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!
