Reviews (69)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to source quality products from verified American and European suppliers, enhancing brand trust and customer satisfaction. They appreciate the automated fulfillment features, user-friendly interface, and seamless Shopify integration. The responsive customer support and a free plan are significant advantages, along with daily updates on trending products and fast shipping times, which help improve customer retention and competitive edge.

January 31, 2026

Do not use this app, they charge you for the use of it, but the products are not able to be pushed through to my shop. I have asked for a refund only to be mucked around. They make it impossible to cancel the subscription and keep charging for a service they only pretend to offer.

Flynn's Hunting and Fishing
New Zealand
About 2 months using the app
Dropshipping.ai replied February 1, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Please reach out to our support team via support@felex.co so we can process a refund to your account. We tried to locate your account here from our end but can't find one. We look forward to resolving this with you 🙏

October 20, 2025

If I could put zero out of five stars, I would. As that would be a more reasonable and accurate depiction of how terrible this app is. I have continuously had problems with those who run this app and unprofessionalism. From charging my card for a monthly bill but not giving me the perks that come with said charge (didn't refund me neither), to also charging me after terminating subscription with them, to giving inaccurate links for my customers to follow their orders, to orders not even making it to my customers. Therefore, because of them, my store takes a negative hit. HIGHLY do not recommend.

Kingdom Supply Co
United States
2 months using the app
Dropshipping.ai replied January 11, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!

December 5, 2025

The application is disappointing overall. The search criteria and filters are very weak, which makes it extremely time‑consuming to find what you need. On top of that, the app fails frequently, interrupting the experience and forcing repeated attempts.

Suppliers take far too long to deliver, and the explanations provided within the app are vague and unclear, leaving users frustrated and confused.

Fabled Spectrum
Portugal
3 months using the app
Dropshipping.ai replied December 5, 2025

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!

October 28, 2025

Cuando buscas artículos, los filtros no funcionan, y si buscas una sección te aparecen como máximo 20 o 30 artículos, con lo que no es usable

Ropa de premamá
Spain
2 days using the app
Dropshipping.ai replied January 8, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!

February 26, 2026

Personally, I found this app to be a poor user experience. The prices were extremely high, the products were always out of stock, and the delivery time after order shipment was too long, with some orders even exceeding 30 days, which was frustrating. I do not recommend it.

My Store
United Kingdom
1 minute using the app
Dropshipping.ai replied February 26, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Please reach out to our support team via support@felex.co so we can assist you as your email address can't be reached. We tried to locate your account here from our end but can't find one. We look forward to resolving this with you 🙏

January 19, 2026

This is the worst website I've ever used, and their customer service is a complete mess. Even for small orders, you'll always end up paying higher shipping fees. They'll tell you it's overweight and make you pay exorbitant extra shipping costs. It's a complete scam; they initially show cheap shipping, but you end up paying exorbitant amounts, and then you start losing customers and your business starts to fail.

My Store
United Kingdom
1 minute using the app
Dropshipping.ai replied January 19, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!

December 20, 2025

Here's my honest review: This app is absolutely terrible. We installed it, and it automatically uploaded our custom "unlinked" products to the product pages without authorization. The only way to remove references to our Shopify product list was to select those products on the product page, but this permanently deleted all our products, causing us huge losses. The ads previously running for these products are also gone. Absolutely awful!

My Store
United Kingdom
2 minutes using the app
Dropshipping.ai replied January 8, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!

February 15, 2026

Great app for sourcing trending products in Tech Accessories and Clothing. The platform is informative and guides you through the entire process of building a store. The quality of products and the detailed descriptions are top-notch. Truly a game-changer for my business

Smart choice india
India
Dropshipping.ai replied February 15, 2026

Thank you so much for your amazing review! 💜

We’re delighted to hear that the app is helping you find trending products and build your store with ease. Your kind words about the product quality and detailed descriptions truly mean a lot to our team.

We’re grateful to be part of your business journey and are always here to support your success! 🚀

February 9, 2026

Do not use this app! Products cannot be imported into the store, and the app crashes frequently. My refund request was rejected for various reasons, making it impossible to unsubscribe, which is extremely disappointing.

Minha loja
United Kingdom
6 minutes using the app
Dropshipping.ai replied February 11, 2026

We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. Please reach out to our support team via support@felex.co so we can process a refund to your account. We tried to locate your account here from our end but can't find one. We look forward to resolving this with you 🙏

August 11, 2025

Great experience in sourcing trending products. Fulfillments were easy as hell. I highly recommend it! You get the best deals hands-down. Never thought profit margins would make sense and it nailed em'! Just try and see ;)

MansikaShop
India
12 days using the app
Dropshipping.ai replied November 7, 2025

Thank you so much for the awesome feedback! 🙌 We’re thrilled to hear you had a great experience sourcing trending products and that fulfillment was smooth for you. It’s great to know you’re seeing solid profit margins too — that’s what we love to hear! 🚀 Appreciate the recommendation!