Reviews (410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for quickly creating product pages, bundles, and upsells, significantly reducing setup time and enhancing sales. It's ideal for new brands or those launching multiple items, offering AI-generated content and professional design elements. The app is praised for its seamless Shopify integration, fast performance, and intuitive interface. Merchants also commend the exceptional customer support for resolving issues promptly, making it beginner-friendly and time-saving.
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Atlas is one of the easiest Shopify page builders I’ve used. I really liked the different themes with sections that were clean, conversion-focused, and very simple to edit without coding.
I was able to build my store in a matter of minutes following the information on their site pages, watching videos, reading reviews and the FAQs to make the process much faster than with other apps I tried to use to build my store. The information was straightforward and not complicated and didn't make me feel overwhelmed.
Unfortunately, I didn't have the time to launch my store; however, I will definitely use Atlas upon doing so in the near future.
Hi JustADfied,
This is wonderful to read, thank you! Building a store in a matter of minutes without touching code is exactly the experience we design Atlas around, so it's great to hear the clean, conversion-focused themes did the job for you.
It also says a lot that you dug into the videos, FAQs and site pages to move fast, and that the resources actually held up. We put real care into those, so knowing they helped means a great deal.
If anything else ever comes up, just reach out, we're here.
Atlas has been a game-changer for setting up my product bundle pages, but the real reason for 5 stars is their support team. I ran into a tricky cart drawer bug late at night and reached out expecting to wait until morning — Shahadat replied within minutes, took collaborator access, and fixed it while I was watching.
Not many apps offer this level of personal hands-on support. The bundle features themselves are powerful and flexible — multiple offer tiers, custom badges, image/text customization, and easy integration with my theme.
Highly recommend for any Shopify store building serious bundle pages. The app is solid; the support is exceptional.
Hi NutriNature™,
This one made our day.
Shahadat is one of those people who genuinely cares about every merchant he works with, and going hands-on with a cart drawer fix late at night is exactly the kind of support we want to be known for. We'll make sure he sees this personally.
We're really glad the bundle pages are working out for you too, and it's great hearing the support side matched up to the product side. If anything else comes up as you keep building your store, you know where to find us.
im really impressed with Eddie he was profesional and he resolved my problem really quick! thank you eddie
Hi Crown Forge,
Thank you for this, it genuinely made our day. Eddie is going to be thrilled when he sees it, and we'll make sure he does. Getting a problem sorted quickly and professionally is exactly the standard we hold ourselves to, so it's great to hear he hit it for you.
We'll keep working hard to make every interaction with Atlas feel that way.
If anything ever comes up as you keep growing your store, we're here.
amazing app and great service from Normie
Atlas has been one of the easiest Shopify page builders I’ve used. The sections are clean, conversion-focused, and very simple to edit without coding. I was able to build a full product page with hero, video, benefits, reviews, and FAQ much faster than with other builders I tried.
What I like most is that it’s straightforward and doesn’t feel overly complicated. For small ecommerce stores running Meta ads, it’s a practical tool to launch and test pages quickly. Support has also been responsive when needed. Overall a solid option for building high-converting product pages.
Hi NoviHaven,
Thank you so much for the amazing review and for taking the time to share such thoughtful feedback.
We are really glad to hear Atlas has been one of the easiest page builders you’ve used, and that you were able to build out your product page quickly without coding. It also means a lot to hear that the app felt straightforward and not overly complicated, because that is exactly the experience we want to create.
Thanks again for your support and for being part of the Atlas community. We are very happy to have you with us.
Don't take it. This is going to be your worst nightmare. Cancelled it, uninstalled it, but still getting charged. Tried asking help from Shopify but no help provided. Have emailed ATLAS, lets see they give a refund or not.
Hi there,
I’m Eddie, Head of Support at Atlas. I read your review and wanted to reach out personally.
Billing issues are something we take very seriously at Atlas, and we always do whatever it takes to resolve the situation properly. I checked your account and I’ve emailed you directly so we can review what happened and resolve this billing issue immediately.
I’m sorry for the frustration this caused. You have my full attention on this, and I’ll handle it personally.
Best Regards,
Eddie
The store builder is very fast and it takes so much of your mind so you can focus on other things. They have very good support team, in minutes I was connected to an agent that sorted my issue right away! So far I am very happy with Atlas.
Hi Utina,
Thank you so much for this thoughtful review. We are really happy to hear that Atlas has helped make the store building process feel faster and easier for you. That is exactly the experience we want merchants to have, less time stuck on setup, and more time focused on growing their business.
It is also great to hear that our support team was able to connect with you quickly and resolve your issue right away. We truly appreciate your kind words and are very glad to have you as part of Atlas.
The app works as intended and support was helpful, however it's impossible (without coding CSS) to just change fonts and other basic tasks
I was having a payment issue on my store, and NORMIE helped me fix it quickly. The support was fast, clear, and professional. Really happy with the service and support I received!
Hi Velaneo,
Thank you for sharing this! Normie will be glad to hear it, and we'll make sure the message gets to her. A payment issue is exactly the kind of thing you want handled fast and clearly, so it's great that's how it played out for you.
Being there when our merchants actually need us is something we take seriously at Atlas, and feedback like this tells us it's working.
If anything comes up as you keep building your store, you know where to find us.
Did not notice that it replaces home page as well got replaced full of errors and bugs. After uninstalling the app my page was down because all of the atals elements stay there and you cannot delete them. Support is not really caring that much.
Hey Snauff
My name is Eddie, and I'm the Head of Support at Atlas.
I'm sorry about the experience you had. You're right that we should do a much better job of clearly stating up front that Atlas modifies your home page. That's on us, and it's feedback I'm taking seriously.
I looked into your account and see that our support team already reverted your home page to your previous working version. That also removes the Atlas dependencies in the process, since they are tied to the template in your theme code, so nothing should be left behind. If anything still looks off, just reply here or send me and email at eddie@helloatlas.io and I'll handle it directly.
I'm also really sorry the support experience didn't feel like we had your back. We really do care, and it's frustrating to hear that didn't come through in the conversation. I'll take a closer look at the thread on our end to see what we could have done differently.
You have my direct attention on this. I'd really appreciate the opportunity to turn this into the 5-star experience it should have been from the start.
Best Regards
Eddie
