Reviews (415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for quickly setting up stores and product pages, ideal for small businesses and new store owners. It offers AI-generated photos and descriptions for easy customization without coding. The bundler feature is valued for boosting sales through bundles and upsells. The app is praised for its speed and responsive customer support, enhancing user experience by effectively resolving issues.
Refine
-
By rating
Atlas has been one of the easiest Shopify page builders I’ve used. The sections are clean, conversion-focused, and very simple to edit without coding. I was able to build a full product page with hero, video, benefits, reviews, and FAQ much faster than with other builders I tried.
What I like most is that it’s straightforward and doesn’t feel overly complicated. For small ecommerce stores running Meta ads, it’s a practical tool to launch and test pages quickly. Support has also been responsive when needed. Overall a solid option for building high-converting product pages.
Hi NoviHaven,
Thank you so much for the amazing review and for taking the time to share such thoughtful feedback.
We are really glad to hear Atlas has been one of the easiest page builders you’ve used, and that you were able to build out your product page quickly without coding. It also means a lot to hear that the app felt straightforward and not overly complicated, because that is exactly the experience we want to create.
Thanks again for your support and for being part of the Atlas community. We are very happy to have you with us.
The store builder is very fast and it takes so much of your mind so you can focus on other things. They have very good support team, in minutes I was connected to an agent that sorted my issue right away! So far I am very happy with Atlas.
Hi Utina,
Thank you so much for this thoughtful review. We are really happy to hear that Atlas has helped make the store building process feel faster and easier for you. That is exactly the experience we want merchants to have, less time stuck on setup, and more time focused on growing their business.
It is also great to hear that our support team was able to connect with you quickly and resolve your issue right away. We truly appreciate your kind words and are very glad to have you as part of Atlas.
The app works as intended and support was helpful, however it's impossible (without coding CSS) to just change fonts and other basic tasks
Absolutely top-tier experience with the Atlas team. Their support is incredibly responsive and professional, making the whole process seamless. The features within the theme builder are intuitive and powerful.
Highly recommended.
Hi ErgoZen,
Thank you for taking the time to leave such a thoughtful review.
We’re really glad our team has been able to make the setup process feel smooth, and that the theme builder features have been working well for you.
We truly appreciate the recommendation, and we’re here anytime you need a hand.
Canceled during the free trial.
Account showed Current plan: Free and no active subscription.
Shopify still generated a paid invoice.
Developer refuses to void the invoice and wants the charge to go through for a refund. Shopify confirmed developers can reverse pending charges.
Multiple reviews report the same issue.
This is not a glitch. It’s abusive billing behavior.
Avoid this app.
Hi AetherMist,
Thank you for taking the time to leave a review. I’m truly sorry for the confusion here. I understand how upsetting it is to see an invoice after you believed everything was canceled.
To clarify, all Atlas billing is handled through Shopify’s app billing system, which means invoices and charge timing are controlled by Shopify’s billing cycle. As a third-party developer, we are not able to void or remove Shopify charges directly on our end.
That said, there are a couple ways we can take care of this for you, and I will personally make sure it’s handled properly from start to finish. My goal is simple, that you feel fully taken care of and that you do not end up paying out of pocket for something you did not expect.
I’ve emailed you so I can confirm the invoice details and get this fully resolved for you.
Eddie
Head of Support, Atlas
Did not find a certain option to add social proof under add to cart. Customer support Peters helped me out great. Very good support!
I'm a new Shopify store owner and this app made things much easier. The AI builder helped me write product descriptions, organize my store, and understand the next steps. it's beginning-friendly and works well with my dropshopping products. Helping support and simple interface.
Hi Quiet earth Studio
Thank you for your feedback.
We’re so glad Atlas made things easier for you as a new Shopify store owner, and that the AI builder helped you write product descriptions, organize your store, and understand the next steps.
If you ever want guidance on what to do next or how to improve your setup, our team is here and happy to help.
Normie is the best advisor! Very fast and helpfull support!
Hi Zqivo™,
Thank you for the amazing review. We are so glad Normie was able to help quickly and make a strong impression. We will make sure she sees your message. We really appreciate your support and are happy to have you with us.
Excellent customer service, Normie helped me twice in 48 hours and resolved the issue very quickly. Recommended!
Hi Premedy,
Thank you so much for the great review. We’re really happy to hear Normie was able to help you quickly and get the issue resolved.
We’ll make sure Normie sees your feedback. It means a lot to us that you took the time to share your experience, and we’re very glad to have you as part of the Atlas community.
Extremely expensive and difficult to edit themes. Trying to edit an AI generated theme becomes 10x more time consuming than taking a template and building it manually yourself. Moreover you are "trapped" by atlas FOREVER if you want to continue using one of their themes. Terrible business model and I wouldnt recommend
