Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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This app is great and does everything we wanted - perfectly! There was one functionality that we needed, that was not in the app and the amazing support team built it in. As I said, the app is great, but the support team is INCREDIBLE. They instantly reply to every request or problem, patiently helping you, step-by-step, to set everything up. This is the 2nd app I have installed from DS and I am just amazed at the level of customer service.
Thank you so much for your wonderful review! We're so glad the app meets your needs and that our team could build the extra functionality for you. Your continued trust in our apps truly means a lot to us. We're always here to support you! 🙌😊
smit was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience
Always a pleasure and quick responses to help with any issues that may arise. Great communications and easy to understand feedback with sometimes even providing visual aids. Great support
Thank you for your fantastic 5-star review! We're thrilled Smit could quickly resolve your issue and provide clear, helpful guidance—we truly appreciate your kind words about our support. It’s our pleasure to assist you, and we’re always here if you need anything! 😊
The app allows you to be able to customize how you want to engage with your customers through store pick up and delivery options. While it took some getting used to the app set up at first, the customer service was 5 star and they were available and easy to work with. They went above and beyond to fix the problem. Highly recommend.
Thank you so much for your amazing 5-star review! We're thrilled to hear you had a great experience and truly appreciate your kind words. We're always here to help! 🙏💛
This app is indispensable for our business, fulfilling its role flawlessly. The customer support team, especially Betty, is exceptional—always prompt, direct, and effective in resolving any questions or technical issues we encounter. I wholeheartedly recommend DS Pickup Delivery Date and Time Management to any business seeking reliable delivery scheduling and outstanding support.
A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!
Thank you so much for your incredible 5-star review! We're thrilled the scheduler is helping your shop run smoothly and that our support team has been there for you. Your kind words motivate us to keep delivering the best experience possible. 😊🙏
This has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization.
Their support team has been amazing. They responded quickly and took the time to hop on a call with us to work through any issues we were running into.
Thank you for your amazing review!
Bhakti was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.
Thank you for your kind review! We're so glad Bhakti could quickly resolve your issue and provide helpful guidance. It's great to hear you had a positive experience—we're here anytime you need us! 😊
very good app, excellent live support
Thank you so much for your wonderful review!
Really happy with my experience of the support! 10/10 recommend to anyone who needs help with fixing something in the app. Thanks to Parth, my site was up and running again in no time!
Thank you so much for your 5-star review! We’re thrilled to hear that Parth’s support helped get your site back on track. Your kind words and recommendation mean a lot to us!
App is very good, and helpful