Reviews (12)
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This app is great and does everything we wanted - perfectly! There was one functionality that we needed, that was not in the app and the amazing support team built it in. As I said, the app is great, but the support team is INCREDIBLE. They instantly reply to every request or problem, patiently helping you, step-by-step, to set everything up. This is the 2nd app I have installed from DS and I am just amazed at the level of customer service.
Thank you so much for your wonderful review! We're so glad the app meets your needs and that our team could build the extra functionality for you. Your continued trust in our apps truly means a lot to us. We're always here to support you! 🙌😊
smit was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience
Always a pleasure and quick responses to help with any issues that may arise. Great communications and easy to understand feedback with sometimes even providing visual aids. Great support
Thank you for your fantastic 5-star review! We're thrilled Smit could quickly resolve your issue and provide clear, helpful guidance—we truly appreciate your kind words about our support. It’s our pleasure to assist you, and we’re always here if you need anything! 😊
Excellent App with Great Features and Support!
We've just started using the DS Pickup Delivery Date & Time app on our Shopify store, and it has truly streamlined our delivery scheduling process. The features are intuitive, flexible, and cover everything we need — from setting delivery time slots to managing pickup options efficiently. It's especially helpful for businesses like ours where dispatch timing is critical.
What really stands out is their customer service — quick to respond, patient, and extremely helpful in resolving setup queries or customisation requests. Whether it's a small tweak or a deeper integration, their team is always willing to assist.
Highly recommended if you're looking for a reliable delivery date app with strong support. This app has definitely made our operations smoother and more customer-friendly!
Thank you so much for the wonderful review! We're glad to hear the app is making your delivery process smoother and that our support team could assist you well. Your recommendation means a lot to us — we're always here to help! 🚚💙
This app is indispensable for our business, fulfilling its role flawlessly. The customer support team, especially Betty, is exceptional—always prompt, direct, and effective in resolving any questions or technical issues we encounter. I wholeheartedly recommend DS Pickup Delivery Date and Time Management to any business seeking reliable delivery scheduling and outstanding support.
The app allows you to be able to customize how you want to engage with your customers through store pick up and delivery options. While it took some getting used to the app set up at first, the customer service was 5 star and they were available and easy to work with. They went above and beyond to fix the problem. Highly recommend.
Thank you so much for your amazing 5-star review! We're thrilled to hear you had a great experience and truly appreciate your kind words. We're always here to help! 🙏💛
Really helpful and available.
We needed a few features for our shop, they managed it nicely
Thank you for the great feedback! We're glad we could provide the features you needed and support you effectively. Always here to help! 😊💙
amazing customer service and it works perfectly on my store
Thank you for your kind words! We're so happy to hear the app is working perfectly for your store and that you had a great experience with our customer service. We truly appreciate your support! 💙
A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!
Thank you so much for your incredible 5-star review! We're thrilled the scheduler is helping your shop run smoothly and that our support team has been there for you. Your kind words motivate us to keep delivering the best experience possible. 😊🙏
Bhakti was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.
Thank you for your kind review! We're so glad Bhakti could quickly resolve your issue and provide helpful guidance. It's great to hear you had a positive experience—we're here anytime you need us! 😊
This has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization.
Their support team has been amazing. They responded quickly and took the time to hop on a call with us to work through any issues we were running into.
Thank you for your amazing review!