Reviews (15)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 16, 2024

This app lets our customers expect how much they should pay in advance, so we are now not getting any blame from them after we use this app! Shipping got a lot easier than before! I definitely recommend this app :)

ESTHER FORMULA
South Korea
9 months using the app
March 26, 2024

This route makes more sense for me than the alternatives and the staff was extremely helpful in getting set up. It improves customer experience by reducing wait times and coordination between shipping carriers and customers when dealing with customs due

VincaUSA
United States
About 1 month using the app
July 1, 2024

Works great vs competitors

Llama Naturals
United States
4 months using the app
December 18, 2023

Adrianne is the best! She has a positive attitude and is always willing to help.

Lilly Lashes
United States
11 months using the app
April 25, 2022

This app has helped take the guess work out of the tax and duty calculations when shipping to Europe. With prepaid taxes and duties customers will not be hit by surprise charges at delivery.

Buddy Lee Jump Ropes
United States
10 months using the app
April 27, 2022

App works great without any issue so far. DHL team also was extremely helpful in set up process and is very accessible when we have questions or concerns with app.

Magic Spoon
United States
6 months using the app
October 24, 2023

Setup was easier than we anticipated and has made our lives much easier when getting packages to our international customers!

ASRV
United States
5 months using the app
December 19, 2024

Very easy to use and powerful! This app helps people to know how much for the customs & duties or pay in advance. Highly recommended!!

gu_de
South Korea
December 16, 2023

This app was a life saver for my business. I have had the pleasure to work with Adrianne and she is amazing! Not only are they always monitoring your store to be sure there are no errors on their ends or happening within your store, they will customize your needs for your duties calculator. This is the first time in 3 years I can actually feel confident and at peace that I won't be running into any issues as I was having with another company.
This has been a night and day experience and an amazing experience at that!
I recommend this app to anyone that is importing and exporting it pre-charges your customers at checkout for a smooth experience!!

I will be continuing with the DHL app forever!

Maison Vogue
Canada
3 months using the app
January 24, 2022

The DHL Duty and Tax Calculator is an amazing, easy to use app. The way the app is setup with the Shopify environment makes it extremely easy to add and remove countries as needed and make sure the appropriate Taxes and Duties are applied to each order on checkout. The development team are very responsive and helpful as well and have always gone out of their way to help get things set up and adjusted as needed. If you need an app to help take care of taxes and duties, look no further than this app.

Pete & Pedro
United States
3 months using the app