Reviews (294)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing complex product customizations and pricing, noting its intuitive interface and robust features like conditional logic and inventory management. The responsive customer support is praised for effective problem-solving and providing valuable educational resources. It integrates well with Shopify, supports multiple currencies, and is ideal for international businesses, enhancing user experience and potentially boosting conversion rates.

February 16, 2020

Excellent app quality and support service. Roman is able to resolve our promotion issues within a short time and has helped us to set up what are required to get a complex promotion running by using this app. Indeed, if one is familiar with this app, this app can cover at least 3-4 other marketing/ promotion apps in the market, which saved us from a LOT of headache. For compatibility with theme, he always help us to resolve quickly and let us know what amendments he has made.

Highly recommended, and if possible we'd buy Roman a beer.

Vivien Yeo's Beauty Store
Hong Kong SAR
2 months using the app
May 14, 2021

Very nice app, easy to use and very customizable. AMAZING service, they respond fast and found solution to our specific needs everytime we asked.
We highly recommend this app.

Waverly Avenue
Canada
2 months using the app
June 22, 2022

We tried "infinite options" before this, and this one works MUCH better. The support is very responsive and helpful, and willing to help with customizations to get the store to look the way we want. Great value for the price.

Mineralized Deodorant
United States
2 months using the app
August 3, 2020

Great app which allows for flexible pricing and a variety of product options. The staff is super helpful and will help you format the app as desired.

TraceMySpace
United States
2 months using the app
March 31, 2021

Roman is so efficient and helpful! Would definitely recommend!!!! Really fast response and has solved everything I requested with multiple variants!

The Yog Bar
United Kingdom
2 months using the app
January 23, 2024

Super awesome support, and the app does what we need it to do!

Apex Trailers
United States
About 2 months using the app
Edited April 30, 2020

Absolutely the best app for product options, you can do everything you want :)
And if you have a problem, Roman will solve ti 100%!

Thanks Roman, you are the best!

Naravna Hrana za Pse
Slovenia
About 2 months using the app
December 21, 2020

If I could give this app more stars I would. We came from magento 1.9 using mageworx product options and we've tried multiple apps in shopify. But nothing compares to this app and the customer service. Roman and his team have done everything we needed without complaining or leaving us out to dry. In this age customer support is everything. In our application it would've been easy for him to say we can't do x or y or z. Instead they improved their app and made the customizations we needed. Did I mention they solved conflicts with other apps as well? Yep they did. I cannot say enough positive things about this app and company support. If you are reading this review and need this sort of app, look no further and use this. Its worth every penny.

WestCoast Products
United States
About 2 months using the app
July 10, 2019

Without the software of Itoris and their excellent support my store would not be functional and I would be forced to hire external developers. The cost/benefit factor is incredible. Since I'm not a developer, the interface looked a bit old-fashioned at first, but it's the only application that actually works as described and with their support even beyond that. I am a very happy customer and can highly recommend Itoris.

About Stein GmbH
Germany
About 2 months using the app
July 18, 2019

First-rate Support, very prompt and efficient service. Great app, easy to use and I love the template option, it makes batch processing very simple. You have one very happy customer, keep up the great work.

Pleasure Dolls Australia
Australia
About 2 months using the app