Reviews (5)
Refine
-
By rating
The pricing model was extremely unclear to me. I downloaded this to test it and see if it would fit our business. They specify that the app is free for less than 200 orders, but then charged us $999 despite us never actually enabling the app and getting zero value out of it.
We reached out to support, and they began playing games, first insisting that they don't refund, and then claiming that they had to speak to their "CFO" and "Accountant."
Their last message they said they would get back to us the next day, and we never heard from them again. Bottom line, support experience was abysmal, and getting charged $1k without even ever using the app left us feeling like this was just an awful all around bad choice.
We are sorry to see this review, after we offered you complimentary access to our highest-tier plan for three months, including full setup and onboarding support. Our pricing is stated clearly prior to selecting a plan, and you need to consent to it twice before making your selection. We are not certain where your confusion is coming from.
As an aside, our app is made for merchants with online stores, and it seems that you don’t have a functioning store and instead you develop apps. As such, we believe we may be dealing with a competitor and not a genuine client.
The coolest part about this app is how it handles traffic. It’s not just blindly changing numbers; it actually monitors which price point is performing best and then pushes the traffic there. I used to spend hours A/B testing prices manually, but now I just let the AI find the winner. It’s honestly been a massive weight off my shoulders knowing the store is always optimized for the most sales possible without me touching it.
Tests across our Shopify store show this app delivers real value by letting us run rapid price-testing experiments, receive AI-driven recommendations and enable an adaptive pricer to dynamically find the sweet spot between conversion and margin. The interface is clean and makes setting up campaigns a breeze. Plus the team’s support is hands-on and responsive.
I’ve been using DynamicPricing AI for a while now and it’s been great. It lets me test different prices really easily, which is something I couldn’t find in any of the other 6 apps I tried. The functionality is genuinely useful if you want to understand how pricing impacts sales in real time.
What really stood out, though, was the support. I needed a custom feature that wasn’t in the app, and Veselin built it for me in under a week. That kind of responsiveness is rare.
Overall, this app just does what it says. It works, it’s flexible, and the support is excellent. Definitely recommend it if you want to experiment with pricing without a lot of hassle.
We appreciate your encouragement, thank you!
Since installing the app, we've transformed our pricing approach. We mainly use the plug-and-play rules for sales velocity to optimize margins and price test discounts or higher prices. The support was extremely helpful in the setup process and especially Mik, who helped us with a small customization.
Thank you for your review!