Warranty Registration & Claims
- Pricing
-
Free plan available
- Rating
- 4.9 (24)
- Developer
- Dyrect Solutions, Inc
Featured images gallery
Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Languages
English
Works with
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
Categories
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
Free Forever
Free
Features
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 / month
100 credits included.
Features
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ Free 1:1 onboarding
Claims
$49 / month
100 credits included.
Features
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ 1 Business users
Claims Pro
$149 / month
100 credits included.
Features
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Automatic Repair/ Replacement Orders
- ✓ 1 Business users
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (24)
I use this app to manage warranty registration for my customers, and it integrates seamlessly with my Shopify website, making the overall process much easier and more efficient.
Yogesh and Abhishek have been fantastic to work with. They are always willing to guide and assist me whenever I have questions or run into roadblocks. What I especially appreciate is how resourceful they are — they take the time to understand my requirements and are always able to provide practical solutions, even when I have specific requests for my review and testing purposes.
Overall, it has been a great experience working with the team. Their responsiveness, support, and willingness to go the extra mile have made a real difference.
Thanks for taking the time to share this. A smooth warranty workflow, flexibility for specific requirements, and responsive support are exactly what we aim to deliver. It’s been a pleasure supporting your team.
We use this for Warranty and Free Gift submissions. On the backend, we can also make any necessary changes or modifications to ensure proper alignment.
The support team is very collaborative and friendly. Even if it is outside their scheduled hours, someone is still willing to assist when needed. Hats off to everyone for the great teamwork!!!
Thanks so much for the continued trust. We’re glad Dyrect is helping with your warranty and free gift workflows, and appreciate the shoutout to our support team.
Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.
Thank you for the kind words! Glad the Shopify integration is working well for you, and happy we could get the billing issue resolved quickly.
Support
App support provided by Dyrect Solutions, Inc.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, other data
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
Order fulfillments, all order history, draft orders, order edits, returns
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Edit discounts
Discount codes and promotions
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Edit other data
Publications of products on sales channels
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