Early Bird: Preorder & Restock

Impressive in its simplicity and functionality. Wish it were more affordable. We're just starting out and the profit margins on our products would require us to sell 20-30 products before we break even. But if you have a store that's already selling well, this is a great product to go with.

This app is almost perfect... was easy to install, has great functions for setting up pre-orders and back in stock notifications and the support team is super responsive.

However, the only way for customers to place pre-orders is through our website - there is no straightforward way to take phone or in-person pre-orders and all pre-orders must be paid for using credit card (gift cards are blocked and debit cards are not a payment option through our website). The app does not work with the order creation tools in Shopify admin nor does it work with Shopify POS. As a result, we've had customers annoyed as they don't understand how we are not able to take their phone or in-person pre-orders.

To be fair, the Early Bird developers say these are Shopify system limitations. So, Shopify, if you are listening: stores that have both online and in-store sales channels need to be able to serve their customers properly. Limiting apps like this is very frustrating, since it is clear that many Shopify customers use the POS app alongside the web tools.

Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service.

The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free.

This is sooo valuable when you are establishing a business and PALMA are super grateful.

Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.

Jay at support is really helpful, always gets back to me extremely quickly and fixes my problems straight away. Excellent app!