Reviews (26)
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Support email doesn't work. There is no response to chats. Inadequate documentation. Poor customer experience!
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Update - I found out the publisher of this app and wrote to them. The founder took it personally upon him and got the issue resolved. He was extremely professional in his approach. Changing my review from 1 star to 5-stars for that.
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Update after another 20 days - Suddenly the app stops working and our customers see 'Lorem ipsum' content on it. The image, the social media handles are all gone and are replaced by YT videos of coldplay on it. On complaining, customer care texts a smiling emoji and says that the developer is out on vacation and there's not much that can be done!
My god.. I cant just tell you how bad this experience has been.
Nothing builds anticipation like a ticking clock. I added a countdown timer to let visitors know exactly when my store will be live. It’s like hosting a virtual grand opening!
Had a great time working with Mark! He gets back to me super fast and always offer helpful support. The theme? Super easy to use and I can tweak it just how I like. Plus, it can integrate with Klaviyo which is pretty cool. Definitely recommend giving it a try!
I've been using this app for a long time and really love it, the best I've used. It's customizable and easy to navigate. I've only had a glitch once and it was quickly solved by the team so 5 stars for the excellent customer service too.
Amazing app and great support! We are using the app for few months now as we're building our shop in the background and it's working seamlessly!
Thank you so much :D
This is a fantastic app and was perfect for when we needed to launch a new Shopify store concept. Easy Coming Soon helped us gather emails and giveaway entrants to validate our new offering, before building a more robust store. And the best part was the customer support - Vlad helped us customize the store to what we needed and was willing to help us all the way through. 5 starts and highly recommended!! - B
Great app to make my store coming soon look very professional. I highly recommend it. I don't know why this is forcing me to type 100 letters.
Easy simple app, 2 minutes to make a nice looking waiting page. Works with Klaviyo. And great support, thank you !
I was able to create a lovely "coming soon" page before my launch. Everything worked well. Make sure to follow their instructions to uninstall the app to avoid any issues.
After initially launching the store I ran into some issues with product images, survey, etc. Easy Coming Soon gave me the ability to inform customers that the site would be active again, when, and the ability to capture contact information. I liked the way it looked and that I could customize it to fit my brand. I'm really happy with this app. It is my expectations that the site continue to run smoothly but if not, I will use this app again.