Reviews (8)

Overall rating
3.7
Counts per rating level
  • 50% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
March 8, 2024

This app is amazing!!
Really saves me a bunch of time into creating labels.It takes just a few seconds to create and print!

Really easy to use!

Also it has different currencies options for the label. This was one of my concerns but the team reached out to me with this new option and made my day !

I’m really happy with the attention I received and the solution for my concern.

Thank you SO much ...

LoveJapao
Japan
About 1 month using the app
Edited August 7, 2024

海外発送用のアプリなのに、出力はは商品登録した言語でしかできません。商品を日本語で登録している場合、ラベルは日本語で出力されてしまいます。使い勝手が良いアプリなだけに非常に残念です。

→ その後、登録している言語で表示できるように改良してくださいました。新仕様についてはまだ完全には評価できていませんが、迅速に対応していただき、とても感激しています。

お茶の専門店HOJO
Japan
21 days using the app
April 12, 2024

DO NOT USE THIS APP,
YOUR CLIENTS WILL SEND YOU THE CHARGEBACK!
the surface doesn't have any tracking number, but this app automatically send random tracking number to clients.
Our clients have been complained that they have received tracking number, it has delivered but they haven't received.

Worst customer support I have ever received.
They know that this happened under their app, but they are ...

Samurai Express24
Japan
3 months using the app
Lunaris replied April 15, 2024

First of all, we want to make it clear that we are really sorry for the tracking related issue you and your customers had to experience. We are also very grateful for ...

March 29, 2024

Very convenient plugin, and outstanding customer support.
They always listened to my few questions/issues and were very helpful.
Well worth the price.

GUN4IR
Japan
8 months using the app
February 20, 2020

Great app for those who use Japan Post to ship orders. Easy to use interface with options to configure your labels. I must also mention that the Lunaris team is awesome when it comes to support and adding features. They are committed to their customers and to improving their product. Definitely a five star service!

ChokeSports
United States
Over 2 years using the app
November 24, 2017

We got this app to help with creating international shipping labels using Japan Post's shipping options. It's so much faster and easier than using the Japan Post 'International My Page' service! We'll be using this app instead from now on.

The developers are also really supportive and responsive and speak English. We like the tiered pricing options too.

Try it out! It'll save you a lot of time ...

Neko Box Shop
New Zealand
Almost 2 years using the app
Edited May 23, 2020

If you are printing labels by hand, then you sure will appreciate how useful this app is. You also might be aware that in the near future (January 2021), all shipments from Japan via Japan Post (specifically to the United States) will have to be "printed". In principle "hand written labels" to the US will not be accepted by JP Post, as parcels with handwritten labels may be delayed or returned by ...

Japanese Green Tea Shops
United States
Over 1 year using the app
June 25, 2021

Useless app, does not produce label gives error message for every option. Customer support is non-existent email them twice with no response. Don't waste your time of money with this app. Clearly the other four reviews are made by non user, because I ended up having to utilize the JP postal site

blk + ambr
United States
7 days using the app