The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Nippon e Magia
The app is out of date, JP Post rates have increased in value and the app has not. Please update rates with JP Post.
We're really sorry to hear about your concerns.
If you're referring to the Apr 1st rate increase with JP Post, EasyRates has been updated to reflect the newest rates so this information should be upーtoーdate.
We have reached out to you directly via email as well, but haven't heard back from you yet. If you believe anything is unusual about the pricing, please get in touch with us and we will make sure to take care of any issues.
Japanese Green Tea Shops
App works as described to easily add shipping rates from Japan using actual shipping rates from JP Post. Useful option of excluding certain countries if you do not want to provide service to those selected countries. Updated as shipping service service becomes available to countries which have restrictions in place due to the coronavirus situation.
Saves hours inputting shipping rates manually.
Automatically updates for countries which have restrictions due to coronavirus situation.
Can "block" shipping options to countries you do not want to provide service to.
Can set different weights for different sized boxes. (beta)
Developer is responsive and works hard to resolve any issues quickly. (special thanks to Fabian)
Have to monitor JP Post website to see when countries lift restrictions (due to coronavirus) and shipping resumes, as they are automatically added to your available shipping options.
NOTE: Asked developer if "Easy Rates Japan Post" users could be notified (by newsletter or email) when countries (with restrictions due to coronavirus could resume shipping) were "automatically" added to the list of countries where customers could place orders.
I am going to update this reply since the issue you were referring to has been resolved (and is not in the review anymore.)
As always, thank you for using our app and keep us updated about your experience, we really appreciate your feedback.
I really like this app. Support is really good too! With this app, I don't need to worry about the rates anymore and if that shipping method is available or not each country. It is always updated especially with shipping suspensions lately due to corona virus. I just hope they also support domestic shipping.
The Microbrand Store
We've been using this app for 6 months, and only ever hit one issue with it, and the support on that was superb. Next day response with a working solution. Couldn't ask for more than that.