easyRates: Japan Post

Offer real-time Japan Post rates for international shipments!

$9.90/month. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin



4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 67% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 17% of ratings are 2 stars
  • 0% of ratings are 1 stars

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6 reviews

Ichiba Japan

Location Japan
Time spent using app 8 days

===UPDATE=== After the review, the team came back to us and addressed all our concerns. They added the shipping method we were missing, and the rounding methods work. We had a few email exchanges, and they responded quickly and with clear answers. We are now using this app, and it works great. So we have changed our mind and can recommend this app with a good support behind. ===END UPDATE===
The App does (almost) what it is intended to do. It offers the JP POST rates at your checkout based on the weight of the order. So if it fits your needs, you should adopt it. However, there are 3 negative points that will prevent us from using it, and choose another way for now: 1- It does not integrate all JP POST shipping methods. We use Surface-Small Packet a lot, but it is not available with this App. 2- If you sell in multiple currencies, the App converts currencies, apparently based on Shopify's exchange rates, but it does not use Shopify's rounding method. 3- We have contacted the support about the 2 issues above. They gave us a wrong answer regarding the rounding method, as they told us that the app uses Shopify's rounding methods, which is not true (I have a screenshot of our checkout in different currencies to prove it). Then, regarding the missing shipping method (Surface-Small Packet), they said they will talk to the development team about it but that "it may not be for a while", which is something I don't want to hear when I'm paying every month for an app that I expect to be well maintained and updated. That really let us think that this App is not a priority for this business. We'll be happy to try it again, and change our review, when these changes are implemented (at least the Surface-Small Packet integration which we think should be a simple improvement to implement).

Fuji Fukuro

Location United States
Time spent using app About 1 year

Very useful app which saves hours and hours of work. Automatically updates shipping rates from Japan post when there are price increases. Automatically allows countries to place orders when shipping service from Japan Post becomes available for that country. You can set an option to block a country that you don't want to provide service to. You can also set different package weights for smaller or larger orders. Everything works perfectly. Very easy to install.

Nippon e Magia

Location Brazil
Time spent using app About 1 year

The app is out of date, JP Post rates have increased in value and the app has not. Please update rates with JP Post.

Developer reply

April 16, 2021

We're really sorry to hear about your concerns.

If you're referring to the Apr 1st rate increase with JP Post, EasyRates has been updated to reflect the newest rates so this information should be upーtoーdate.

We have reached out to you directly via email as well, but haven't heard back from you yet. If you believe anything is unusual about the pricing, please get in touch with us and we will make sure to take care of any issues.

Japanese Green Tea Shops

Location United States
Time spent using app Almost 2 years

App works as described to easily add shipping rates from Japan using actual shipping rates from JP Post. Useful option of excluding certain countries if you do not want to provide some or all of the services to those selected countries. Updated as shipping service service becomes available to countries which have restrictions in place due to the coronavirus situation. Pros: * Saves hours inputting shipping rates manually. * Automatically updates for countries which have restrictions due to coronavirus situation. *Can "block" one or all of the shipping options to countries you do not want to provide service to. Can set different weights for different sized boxes. Cons: *Have to monitor JP Post website to see when countries lift restrictions (due to coronavirus) and shipping resumes, as they are automatically added to your available shipping options without any notice from "Easy Rates". NOTE: Asked developer if "Easy Rates Japan Post" users could be notified (by newsletter or email) when countries (with restrictions due to coronavirus could resume shipping) were "automatically" added to the list of countries where customers could place orders. (over a year has passed, no progress) *While you can add a shipping rate such as "free shipping", you can NOT control which countries will be offered the rate. (You can probably do this by creating custom shipping rates in shopify settings, but would be a very useful option to be able to do it right in the App). * Customer service: A bit slow to respond, doesn't work on weekends. (When you have a store and need help, it isn't easy just to close your store for the weekend until customer service responds. Support should be as much a priority as creating useful app which store owners depend on). My review of four stars is mostly due to lack of App customization and slow customer service.

Developer reply

July 2, 2020


I am going to update this reply since the issue you were referring to has been resolved (and is not in the review anymore.)

As always, thank you for using our app and keep us updated about your experience, we really appreciate your feedback.


Location Japan
Time spent using app 28 days

I really like this app. Support is really good too! With this app, I don't need to worry about the rates anymore and if that shipping method is available or not each country. It is always updated especially with shipping suspensions lately due to corona virus. I just hope they also support domestic shipping.

The Microbrand Store

Location United States
Time spent using app 9 months

We've been using this app for 6 months, and only ever hit one issue with it, and the support on that was superb. Next day response with a working solution. Couldn't ask for more than that.