
EasyCall ‑ Phone Number & Call
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About this app
Launched
January 22, 2020
Languages
English
Categories
Support ticket management , Phone supportIntegrates with
gorgias help center, crisp help deskProvide top-tier support with a click to call widget, business phone number & virtual call center.
EasyCall is an easy & affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's a comfortable way to provide real-time support to new shoppers, as well as provide an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more.
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Add a click-to-call widget: provide instant support when customer's need it most
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Get a business phone number: make & receive super cheap international calls
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CRM call center integration: Simple integration with Gorgias, Reamaze & Crisp
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Support customers by sending and receiving SMS messages with a ticketing system.
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Manage multiple phone numbers & contacts, call customers and let them call you.
Pricing
PAY AS YOU GO
Free to install
Call rate may change based on the source and destination of the call & your plan
- Buy a phone number
- Call forwarding
- Operating hours
- Click to call widget
ESSENTIALS
$20/month
Call rate may change based on the origin and destination of the call
- 70% OFF on all calls!
- SMS
- Click to call widget
- Call recording (3 month back)
- 3 agents
- Call recording
- Voicemail
- Gorgias & Crisp integration
GROWTH
$50/month
Call rate may change based on the origin and destination of the call
- 80% OFF on all calls!
- SMS
- Call recording (6 months back)
- 10 agents
- 2 departments
- Helpdesk integration
- Remove branding
PROFESSIONAL
$100/month
Call rate may change based on the origin and destination of the call
- 85% OFF on all calls!
- SMS
- Call recording (12 months back)
- Unlimited agents
- 4 departments
- Helpdesk integration
- Remove branding
PAY AS YOU GO
Free to install
Call rate may change based on the source and destination of the call & your plan
- Buy a phone number
- Call forwarding
- Operating hours
- Click to call widget
ESSENTIALS
$20/month
Call rate may change based on the origin and destination of the call
- 70% OFF on all calls!
- SMS
- Click to call widget
- Call recording (3 month back)
- 3 agents
- Call recording
- Voicemail
- Gorgias & Crisp integration
GROWTH
$50/month
Call rate may change based on the origin and destination of the call
- 80% OFF on all calls!
- SMS
- Call recording (6 months back)
- 10 agents
- 2 departments
- Helpdesk integration
- Remove branding
PROFESSIONAL
$100/month
Call rate may change based on the origin and destination of the call
- 85% OFF on all calls!
- SMS
- Call recording (12 months back)
- Unlimited agents
- 4 departments
- Helpdesk integration
- Remove branding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
75 reviews
great customer support ,very resourceful and offer best suggest help need going forward to get started ,, well worth the addition to the store
The initial setup process is NOT intuitive. Kept getting error messages and server timeout messages. I've been working with support for a couple of hours and still have nothing. Support, by the way, is through chat when you log on...did I mention that it keeps kicking me out with a server timeout message?! That means I'm also being kicked out of support. If we get this sorted, I may change my review, but how do you give more than 1 star to this experience? I cannot recommend at this time.
charging money even you select the free plan for all type of charges like for the phone number you need to pay separately and for other things.
Hi there,
Thank you for your honest review. It's stated clearly that there is no free plan. The plan is called "Pay as you go".
We have the pay the cellular providers to get a phone number for you to use, we make no profit off of these phone numbers.
Please let us know if there is anything else you'd like to clarify, our support is always here for you :)
Eric.
About this app
Launched
January 22, 2020
Languages
English
Categories
Support ticket management , Phone supportIntegrates with
gorgias help center, crisp help deskBuilt by ReConvert 💵
Support
Send a message+1 844 521 1118
care@easycall.io
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