Hongkong Post iPostal Station – collection with flexibility

EC-Ship Portal – posting in faster ways

With the rapid expansion of online marketplace, the demand for convenient and flexible collection of postal items has been on the rise. In view of this, Hongkong Post commenced the establishment of iPostal Stations in Hong Kong as early as 2016, enabling the public to pick up postal items at their convenience. Up to now, iPostal Stations suites have been established, covering 18 districts across the territory. To facilitate the greater use of iPostal stations, Hongkong Post has been committed to expanding the network.

Senders can select a particular iPostal Station for delivery through EC-ship Online Portal, while MCN users can pre-set any iPostal Station as their collection points.

You may call the Hongkong Post General Enquiry Hotline at 2921 2222 for further enquiries.

The EC-Ship Online Portal aims at providing customers with reliable, fast and affordable mailing solutions. Through this Online Portal, customers are able to prepare and print shipping labels before sending their mail at any post offices in Hong Kong (except mobile post offices). Posting and acceptance procedure are as follows:

Posting procedure

1. Senders prepare mailing labels and documents at the online platform
2. Print the mailing label and attach the mailing label to the front of the mail
3. Post at any post office (except mobile post office)
4. Pay the postage by credit card, cash, EPS or Octopus payment at the counter

Service Coverage

International Mail

• e-Express
• Speedpost (Standard and Multipack Service)
• Air/Surface Registered Mail
• Air/Surface Parcel

Local Mail

• Smart Post
• Local CourierPost
• Local Parcel
• Local Registered Mail