Reviews (26)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 12, 2020

I really like Offset Earth. It's great for our customers to have a positive impact when making a purchase by planting trees. You can adjust it to whatever your needs are and they recently implemented the option to display the number of trees planted on your website. Highly recommend it.

The Cozy Studio
Belgium
About 1 year using the app
June 22, 2020

First-class company and first-class app! Helps take the pressure off helping the environment and their website is very consumer-friendly, tons of great feature to embed into your website/social media etc.

Sparkle Together
United Kingdom
About 1 year using the app
June 11, 2020

This app is excellent- everyone should install it to help offset the carbon us online resellers create. It is a low cost and I cannot see how any company could not use it.

thebiodynamic.store
United Kingdom
About 1 year using the app
Edited April 9, 2020

We absolutely love this app, what a great idea. So easy to set up. A great chance to do some good whilst boosting sales as well.Looking forward to working together & seeing our forest grow. Brilliant! :) *****

Emmy Jane Boutique
United Kingdom
About 1 year using the app
September 2, 2020

Finally a serious app that does the trick and helps others to contribute to a greener environment.
Awesome. Keep up the good work guys :)

SWESENSE
Sweden
9 months using the app
Edited June 11, 2020

Love Offset Earth - we use their standard packages anyway and this allows us to plant even more trees, mega easily!

Tasty Masks
United Kingdom
8 months using the app
Edited October 6, 2022

We had to downgrade our rating from 5 stars to 1 star. Our profile with Ecologi is constantly showing server errors or other errors related to rendering the website. This causes big confusion with our customers and ultimately in them loosing trust into our business if our climate action claims are not verifiable by them. Support was useless so far and told us 3 times that the problem was fixed althought it wasn't fixed. We sent screenshots of the problem each time and yet no one seems to care but rather send a canned response that the problem is fixed when it isn't.

PineTales®
United States
8 months using the app
Ecologi replied October 21, 2022

Hi there,

We're really sorry to hear about your experience and that you've had to downgrade our rating from 5 stars to 1 star.

We've recently been experiencing some 404 issues with the Ecologi site which resulted in it intermittently going down. Our tech team have worked hard to deploy a fix for this and has confirmed that the issues are now resolved and that the website is functioning as normal. We understand completely your frustrations with this issue and that you've not received a great customer experience.

At Ecologi, we always aim to provide the highest quality customer support, assisting our members to meet their climate action goals. Once again we're really sorry to hear that this hasn't been your experience on this occasion.

As a result of this, we'll be reviewing our Shopify app to highlight improvements that can be made, as well as improving our uptime status messaging and the support of the Shopify app. We hope that you'll continue to use Ecologi as your tree-planting partner 🌳

Best wishes,
The Ecologi team 🌱

December 27, 2021

Really quick & easy to set up, great pricing per tree. However I would like to see more integration on the website so my customers know they are planting a tree with every order rather than me trying to mess about with code or making specific content for the website to highlight it.

Omm and Co
United Kingdom
7 months using the app
Edited January 28, 2021

Super easy to set up. Tree pricing is surprisingly low. I'd love to see a bit more integration into my shop interface, to help draw attention to the trees being funded with each purchase so I could use this positive action also to better leverage this awesomeness for my own branding, but for now I can add a bunch of this stuff myself manually, and am just happy at how easy it was to get started.

Platypus Max
United States
5 months using the app
June 11, 2020

We ALL should support this mission. As small business owners, this is a simple way for us to give back back to this home of ours! We are so happy to start to start this journey and grow our forest!

mtnbnd
United States
4 months using the app