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ecomdash

ecomdash

Developed by ecomdash

22 reviews
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Price: From $60.00 / month Free Trial: 15 days More info
  • 1. Sell Smart. Automatically sync inventory levels across sales channels.
  • 2. Sell More. Easily add and list your Shopify store products on other marketplaces.
  • 3. Sell Faster. Automatically send and receive data from suppliers, warehouses and fulfillment centers.

Inventory Control – quickly manage orders, shipping, listing & more.

Try it FREE for 15 days. Easy setup & free support. No transaction fees!

Ecomdash works hard to simplify and automate your business for you. With our web-based inventory, order, purchase order, shipping, dropshipping and listing management software, you can rest assured that your order status and inventory levels will be updated across all sales channels with accuracy, and fast. When you sell an item on Shopify, ecomdash will automatically reduce inventory quantities across your other sales channels to reflect that purchase.

Inventory Management

Everything begins and ends with inventory. The more accurate your product data, the more successful you can be. We make inventory management easy. Say goodbye to manual updating and overselling! If a sale is made on one website, ecomdash will automatically update inventory levels across all of your sales channels. We track product quantities 24/7, and sync across marketplaces in near real-time. Ecomdash keeps track of all incoming and outgoing inventory, throughout the supply chain. Get visibility into it all, from an easy-to-navigate dashboard.


  • Get setup fast with automated Inventory Import functionality for other channels – no spreadsheets!
  • Easily sync products that have multiple SKUs with our unique ID system
  • Central dashboard monitors and syncs incoming orders and restocked products
  • Track inventory uniquely by SKU, UPC, ASIN, etc. and define each product as needed
  • Create custom kits and bundles plus accurately track items sold as a package or individually
  • Enjoy a unique mapping system that automatically tracks a product that may be assigned different SKU’s across multiple marketplaces


Purchase Order Management

Easily manage incoming and outgoing sales and purchase orders in one location. Our purchase order management system gives you real-time visibility into stock levels across multiple sales channels, suppliers and warehouses. As soon as a product is sold or received, we automatically tell the marketplace what’s available. You can set low quantity thresholds and ecomdash will tell you when it’s time to order more! No matter how many suppliers you work with, our automated inventory system will manage the logistics of your supply chain so you will know when an order has been processed, when it’s time to order more, and when that new stock will arrive.


  • Auto-sync inventory data across marketplaces and supply chains

  • Low inventory alerts make sure you never run out of product

  • Figure true cost per item to help you optimize product pricing and profit margin

  • Know your best selling items to determine what to buy more of and when

  • Easily restock with purchase orders sent directly from ecomdash

  • Options to view, select, purchase and list supplier catalog data from one tool

Sales Order Management

Ecomdash ends this time-consuming nonsense by putting all of your sales channels in one central system, with one login, and one manageable and efficient workflow process. We’ll check for sales order status in near real-time on all your marketplaces and shopping carts, and pull that sales order information into ecomdash for you to manage the fulfillment process all from one place. You can stop spending valuable time manually checking for sales orders in every place you sell, because ecomdash will handle it for you.


  • Import and process sales orders in near real-time

  • Sell on one channel, we’ll update all the others to protect you from overselling

  • Consolidates workflow by processing shipping activities right from within ecomdash

  • Pending payments are recognized and inventory quantities are adjusted across channels

  • Optional manual sales orders for other non-POS sales offline (i.e. Trade Shows)

Shipping and Dropshipping

Create pick lists, packing slips, and shipping labels, all from within ecomdash. We automatically verify address authenticity, so you can ship with peace of mind. Dropshippers can manage multiple warehouses and suppliers in one central location. Categorize warehouses separately with unlimited custom data formats, and quickly export sales orders in whatever format you need. Submit your orders to suppliers, straight from ecomdash. We’ll do the rest.

If you have your own warehouses…


  • We currently support US Postal Service shipping and postage options within ecomdash

  • Generate pick lists for identifying and locating items

  • Create customized packing slips

  • Create shipping labels using Endicia, Stamps.com, UPS, FedEx, DHL Express, and Aftership, all within the ecomdash site

  • Ecomdash marks items as shipped on your marketplace, then sends tracking info to your customer

  • Manage and categorize needs separately for multiple warehouses

  • Use your favorite shipping app seamlessly with ecomdash for additional shipping carriers like COSGO, Japan Post, Royal Mail, etc.
  • If you use dropshipping services…


    • Manage and categorize needs separately for multiple warehouses, fulfillment centers and suppliers

    • Quickly export sales orders in whatever format your 3rd party warehouse requires

    • Options to automate the send/receive of sales orders and shipping information from any warehouse

    • Shipping and tracking information is automatically updated across sales channels

    Listing

    You can quickly manage your current listings to make changes such as Title, Description or Price. Save listing templates, and get your products out to sell faster. Don’t spend valuable time listing items one by one, and ditch the spreadsheets for good.


    • Quickly list new products on Shopify and more

    • Quickly manage current listings to make common changes such as Title, Description or Price

    • Try out a new marketplace using our List-For-Sale functionality – now included in the base price!

    Reporting

    Enjoy basic reporting functions that involve your past and current activity. Generate inventory reports to assist in monthly physical counts, sales order reports to determine the most effective channels, view how many sales orders are processed each month at the product level – and more!


    • View current activity in your business on the dashboard

    • Generate Inventory reports to assist in monthly physical counts

    • Generate Sales Order reports to determine which sales channels are more effective than others

    • View how many sales orders are processed each month at the product level

    • Use reporting to predict trends, know exactly when to restock, and improve sales
    • Email Marketing

      Create email templates and auto-send emails to your customers immediately after purchase, or schedule them later as a marketing campaign. You can create multiple templates based on the exact product you sold automatically by SKU.

      Assign Roles to Unlimited Users


      • Unlimited user setup within ecomdash

      • Managers and Employee roles have different access and visibility levels

      • Track activity and ownership of order processing by user

      • Quickly setup and remove users as needed to control access
      • Low Inventory Email Alerts



        • Never undersell or oversell - receive email alerts when stock is low

        • Email notifications are based on your custom target inventory and reorder levels

        • View low inventory levels from the dashboard and create new purchase orders on queue

        • Auto-sync updates inventory levels across marketplaces continuously
        • Save time, add a new sales channel or product. 25% of our customers do!

          Has this happened to you?


          • Have you struggled keeping inventory and order information organized and under control?

          • Problems with overselling product?

          • Have you decided to hold off on adding a new product line into the mix until you do ______?

          • Want to test or start selling on a new or different marketplace or website?

          • Spend more time than you should manipulating sales order data to prepare and send to your warehouse or dropshipping services company?

          • Do you have to manually update shipping and tracking information?

          • Need more positive feedback and reviews to improve sales?

          • Have a ton of SKUs or do you regularly add products to your sales channels?

          • Paying transaction fees or a percentage of your sales revenue now to an inventory or order management software company?

          • Have complex inventory identification needs? Does one product have a different name, SKU, ASIN, UPC, or other that is causing problems on different marketplaces?

          • Work with multiple suppliers, multiple warehouses or multiple storefronts per marketplace?

          • Need to get everything in one place to quickly find what you need or provide better customer service?
          • If you answered “yes” to any question above – you can benefit from using ecomdash.

            Try it FREE for 15 days. Easy setup & free support. No transaction fees!

ecomdash reviews

22 reviews
  1. 5 stars (12 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (3 reviews)
  5. 1 star (6 reviews)

FYI:
https://support.ecomdash.com/hc/en-us/articles/206897173-Shopify-Sales-Channel-Integration-Setup

So far so good, will keep updated after one month

posted

Decent software but good luck with the customer service!

posted

Update: 5 months later - basic functions they feature do not work like listing items to Ebay (queue pagination did not work), I'm STILL selling items that have 0 inventory in the feed files, etc. I had to sign up for Inkfrog & pay for BOTH these services b/c Ecom does not support what they feature as a sales point yet.

2 months later, still not updating NewEgg from Shopify correctly. Selling out of stock products the entire shopping season. Really hurts business credibility & finances. Stay FAR AWAY from this company.

Also: you can import all of your listing data (supposedly) from Shopify..yet it does not import the vendor/brand fields. So you have to do an bunch of extra work to push listings to Jet or Sears, b/c there is no field mapping options. Just baffling.

posted

I've had a huge number of challenges trying to integrate my Etsy and Shopify sales channels in Ecomdash. The process for adding new products is extremely fragile and if you don't follow an arcane set of instructions, your entire inventory management system breaks. I discovered on my own that the inventory levels weren't updating correctly after multiple overselling situations, then had to spend 4 hours manually fixing everything myself because there is no way of making bulk edit changes. I was told incorrect instructions from their support staff. When something was wrong with the way Etsy was passing data to them, they told me to reach out to Etsy myself to get it permanently fixed.

The only pros are the pricing, which is reasonable unlike the other $500/month options, the fact that you can get a human on the phone (for 15mins, if you schedule it in advance), and the fact that they seem to integrate well with ShipStation. I guess you get what you pay for.

posted

Looked promising but in the end they have a very limited number of API calls that they can tolerate that prevented us from being able to use it.
Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer service breaks down tremendously.
If you do not formally cancel your account before the trial is up they charge you.
No problem, as soon as I saw the charge I contacted them to tell them (that they can see) we never used the account, just forgot to cancel and could they just make sure the account was cancelled and refund us. THEY REFUSED TO refund the charge. They said they had to keep the charge because of all the work that went into them pushing and pulling information. I explained many times over that they can plainly see that we did not upload or integrate with anything so we are paying for absolutely nothing.
They then told me that they billed in arrears, then told me they were billing me for the month that they gave me a free trial, then told me that they were billing me for March. After all this run around I explained that I had not used their service at all and that I had no intention of using it as it did not work for us..they still refused to refund our credit card. STAY CLEAR OF THESE GUYS...Great at the start and then once they have your money they let you down, WAY down. We went with SellerActive...much more customer focused and wonderfully priced.

posted

This application offers big promises but has low performance. Tech support guys are good at small task. I called with a major issue was told it would be fixed in an hour, 4 hours later it still was not corrected and they closed for the weekend leaving my 700 product unsalable on ebay. This problem was caused when one of there techs walked me through an edit. So bottom line now I will probably have to spend about 20 hours correcting the issue on the ebay site and I will lose sales.

posted

This app is highly useful and saves so much time on inventory. It syncs all inventory levels on all of our sales channels, making it easy for us to know when an item is low or out of stock. Would highly recommend.

posted

Appears to have a lot of functionality and versatility in reporting, and in mapping import/exports. Ultimately, we decided not to continue with the product because of 3 reasons: (1) no support for metric units - all our measurements and weights are metric; (2) no ability to import purchase orders - there is no way I am going to create my purchase orders by hand when they are already digitial/in CSV format and (3) awkward handling of variants - most of my products didn't come over from Shopify because they use variants, and I would have to go create 'parent product' and 'child product' for each of these, and that is a couple thousand skus. It's disappointing because I had high hopes for this tool, but these are all showstoppers for our business. The fact that they only have weekday support doesn't help much. I am a small business and usually work on stuff like the website on weekends.

posted

So far so good - the app is very competitively priced versus others

will update this review as we use it more

posted

very nice software with very good pricing. lot of other software charge a lot for the same things they provide. nice support too.

posted
Get
From $60.00 / month


  • up to 100 orders per month: $60/month

  • up to 500 orders per month: $90/month

  • up to 1,000 orders per month: $135/month

  • up to 3,000 orders per month: $190/month

  • up to 6,000 orders per month: $250/month

  • up to 10,000 orders per month: $350/month

Enjoy all of the same features and functions, regardless of your pricing tier. Call, email or chat with us anytime, from anywhere, for free. We also offer an extensive knowledge center, videos, and guides that are added daily. We know you’re a genius, but we’re here if you need us.

We also offer one of the best starter packages, compare our package to our competitors.

15 days

Support & Sales

ecomdash
(704) 766-8314
support@ecomdash.com
ecomdash.com
not provided
Get Support

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