Reviews (76)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 29, 2020

Couldn't get it to work properly so contacted customer support who had it fixed in no time at all. Really helpful and very fast response time. Excellent work, thank you

Mintons Good Food
United Kingdom
About 2 hours using the app
July 22, 2019

It's a nice app for your business and a nice support team! The support team is really kind and gave me lots of help.

URBAN VAPE SHOP NZ
New Zealand
About 3 hours using the app
November 13, 2019

Great quick and efficient support. Discounts setup and now fully working more functionally than shopify standard setup.

For the Riders
Australia
About 2 hours using the app
May 2, 2020

The feature set looks broad but truing to implement out of the box without CSR support as soon there is a hitch (inability to select collection based products in bulk). Really too bad. I understand maybe you have to wait for support. We will see. Two issues in two hours. No solutions.

Fine Rug Collection
United States
About 2 hours using the app
WebContrive Technologies Pvt Ltd replied May 4, 2020

We are sorry for the issue that you are facing right now.
There is a Livechat option in our app to contact us or if we are not online on your time then you can create a support ticket also.
You can directly send the email on "support@thimatic.com" too.

Thank you.

February 20, 2020

Amazing support service! Highly recommend this app! Easy to use with many options and response time for queries is very fast.

H2coco
Australia
6 months using the app
October 19, 2020

Loved the response from the team. It is really a great way to offer customer discount. Dont have to struggle much to set it up.

Farmstay India
India
About 2 hours using the app
April 29, 2021

Needed some tech support and they were super fast. Once it was set up it looked great and functioned well! Highly recommend :)

Windsor Health Invercargill
New Zealand
Almost 2 years using the app
Edited June 8, 2020

Amazing response and great service! Thank you for your help! Looking forward to keep using my app! Best option for volume discount out there!

Vita Juice
United States
8 days using the app
Edited November 3, 2020

This app does have a lot of features but for most you need to upgrade to the Enterprise level (which is worth it). The online chat help was wonderful and they helped me set up easily and fixed every detail for me that I needed. They couldn't have been more helpful, thanks!

The Hambledon
United Kingdom
6 months using the app
July 3, 2019

Had small issue in first getting installation to work; but submitted a request for help and they completed the installation and now working great.

Hybrid Nutraceuticals
United States
9 days using the app