Reviews (76)
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Couldn't get it to work properly so contacted customer support who had it fixed in no time at all. Really helpful and very fast response time. Excellent work, thank you
It's a nice app for your business and a nice support team! The support team is really kind and gave me lots of help.
Great quick and efficient support. Discounts setup and now fully working more functionally than shopify standard setup.
The feature set looks broad but truing to implement out of the box without CSR support as soon there is a hitch (inability to select collection based products in bulk). Really too bad. I understand maybe you have to wait for support. We will see. Two issues in two hours. No solutions.
We are sorry for the issue that you are facing right now.
There is a Livechat option in our app to contact us or if we are not online on your time then you can create a support ticket also.
You can directly send the email on "support@thimatic.com" too.
Thank you.
Amazing support service! Highly recommend this app! Easy to use with many options and response time for queries is very fast.
Loved the response from the team. It is really a great way to offer customer discount. Dont have to struggle much to set it up.
Needed some tech support and they were super fast. Once it was set up it looked great and functioned well! Highly recommend :)
Amazing response and great service! Thank you for your help! Looking forward to keep using my app! Best option for volume discount out there!
This app does have a lot of features but for most you need to upgrade to the Enterprise level (which is worth it). The online chat help was wonderful and they helped me set up easily and fixed every detail for me that I needed. They couldn't have been more helpful, thanks!
Had small issue in first getting installation to work; but submitted a request for help and they completed the installation and now working great.