ethos: Loyalty, Rewards, & UGC

I switched to Ethos after wasting months (and way too much money) on another app that promised everything but didn't deliver much, constant issues and zero support after onboarding.

Ethos has been a total game-changer. The features are actually useful, simple to set up, and feel completely up to date with what modern stores need. In addition to the perks of the app, what really stands out is the customer service: it's fast, helpful, and genuinely invested in helping you succeed.

I highly recommend it to anyone tired of overpriced apps with poor support. Ethos does what it says, and does it well.

Working with Ethos has been an exceptional experience!! Their platform is extremely user friendly and quick to set up. I was able to launch my loyalty program within a few weeks of getting started! The level of service is also amazing - they are so quick to respond and answer questions or help you make changes! Highly recommend!!!

The team has been super helpful, attentive and knowledgeable in setting everything up and helping us through the process. It's a great product and it seems that more great things are coming!

Ethos Team has been extremely helpful through the onboarding process. It really is a great loyalty program. We just launched and currently in the process of getting our customers onboard but overall good experience thus far.

The ethos team has been exceptional in helping us establish and build a loyalty program with the right balance between simplicity and power. They have supported us every step of the way and really care about ensuring our KPI's are supported and successful and are intentional at bringing new ideas to the table.

Switching to Ethos has been one of the best decisions we’ve made for our loyalty and acquisition program. After working with one of the “big name” providers, the difference in customer service has been night and day. With our previous provider, once they signed us up and got our money, we rarely heard from them again unless we reached out with a problem.

Ethos is the complete opposite—they proactively check in, monitor our progress, and ask questions like, “Hey, we noticed you haven’t launched yet. Is there anything we can do to help?” That kind of follow-up has been instrumental in actually getting our program launched and making sure we’re set up for success.

They’ve also taken our feedback seriously. When we mentioned that the apps web design wasn’t aligned our brand image, they didn’t just make a note for “future consideration”—they added it to their development cycle, updated the platform, and didn’t charge us a dime while we waited. That attention to detail and willingness to adapt has helped bring our vision to life and made their product even better.

The platform is incredibly easy to use, and knowing we have a partner that listens, follows up, and evolves alongside us gives us real confidence in our long-term success. Ethos isn’t just a vendor. They’re a true partner, and I can’t recommend them enough.

Ethos is a game-changer!

We’ve been using Ethos for our loyalty program, and it has completely elevated the way we connect with our customers. The interface is beautiful, intuitive, and super easy to use—for both our team and our customers.

What really sets Ethos apart is the stellar customer service. Anytime we’ve had a question or needed support, the team has been incredibly responsive, knowledgeable, and genuinely invested in helping us succeed.

We also love the tiered rewards system—it gives us so much flexibility to recognize and reward different levels of loyalty in a way that feels personal and meaningful. It’s clear the app was built with both brands and customers in mind.

Highly recommend Ethos to any business looking to build a strong, modern, and rewarding loyalty experience!

Ethos has been easy and seamless from the start. The team brought great ideas and have helped create a unique rewards portal for our customers. Highly recommend this team and their ability to help us solve problems by consistently bringing us solutions and new ideas.

From the very beginning, the ETHOS team has demonstrated patience, professionalism, and deep care in helping us bring our loyalty program vision to life. We’re excited about how the program will integrate our client's shopping experience and about the development of the platform's back end!

A special thank you to Vohara and Maddie for their unwavering support, clear communication, and positive input at every step of the process. Whether it was answering questions, making updates, or simply being available when we needed them, their dedication made all the difference :)

- The MSP Team

Building out our loyalty/rewards program was super seamless with the Ethos team. The teams support and white glove service has been incredible! Ethos is always rolling out new perks and benefits which is always exciting to look forward to. If you're looking for a custom loyalty solution Ethos is it!