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Ethos Loyalty has been one of the best additions to our store. Seamless for both our team and our customers, with top-notch features that fit perfectly for our brand. It's helped us to reward our most loyal customers.
The team at Ethos is amazing! They are hands-on, communicative, and always willing to go above and beyond. If you're looking for a loyalty program for your store, this is a must-have.
I cannot recommend this app enough, especially compared to similar apps that have created a nightmare for our store. The Ethos team has gone above and beyond anything that we have asked for and created new functionality in crazy fast times to develop what exactly what we need and what our customers want.
We’ve had a great experience with Ethos Loyalty. The platform is straightforward, flexible, and makes it easy to build a loyalty program that fits our brand rather than forcing us into a one-size-fits-all setup. Their team has also been responsive and helpful throughout the process, from implementation to ongoing support. Overall, a strong platform and team that I’d recommend to other e-commerce brands looking to improve retention and customer loyalty. Shout out to Maddie and Vo for being great!
Fantastic app for offering a loyalty program for our customers. Unlike most app-based solutions, I appreciated how easy it was to integrate Ethos with our existing store and make it "feel" custom and branded. Additionally, their team has been amazing at supporting us on custom requests and features to really tailor this program to our needs. Integrates with all of our existing solutions as well, for maximum applicability.
We have been looking to create a loyalty program for our site and retail store for a while and have never found the right platform that can do everything we want while also being affordable. Ethos has been able to do everything we have been looking for, and they have even added features for us as well! The backend is very easy to use and customize on our Shopify site, which makes managing everything really easy. Vohara and Maddie are both great to work with and are always quick to respond and helpful whenever we have any questions. We are so happy we found Ethos!
ethos has been everything we wanted and more. Vohara and Maddie have been an absolute pleasure to work with--going above and beyond our expectations.
The platform itself has an impressive amount of customization. Something that is ideal for any small and growing business. Plus they are consistently rolling out new features--including some that are quite innovative. They are always looking for ways to improve the experience both for us and for our customers.
Once we went live with the Rewards Program ethos setup for us (simultaneously super easy & exhaustive in scope), we saw an immediate jump in customer activity & average order value.
I look forward to working with the ethos team as our businesses continue to grow together and would recommend ethos to any company looking to add a Rewards Program for their customers.
We’ve been using Ethos for Fomin and it’s been such a great addition. It was really easy to set up and actually makes sense compared to other loyalty apps we tried. Vohara, the founder, has been super helpful and genuinely nice to deal with whenever we’ve had questions. The app itself is clean, intuitive, and does exactly what we need without feeling overcomplicated. Overall it just feels like a well-thought-out product with a founder who actually cares.
From the first time meeting Vohara until launching our loyalty program, he and the Ethos team answered all my questions answered and ensured our program was launched to our standards.
The onboarding process was simple and what stood out compared to the previous loyalty program I used was the variety of rewards I could offer to customers. All in all, I'm happy with the app!
We recently switched to ethos after struggling with our loyalty program before, and the difference has been huge. Setup was quick and the platform is really easy to use. We especially love how simple it is to run contests, giveaways, and polls. It’s helped us engage with customers while learning more about them at the same time. In just two weeks we added 54 new members to the program. Maddie and the team were also amazing during setup and answered all of our questions quickly. Highly recommend!
We are committed to being community-led but, like most start-ups, we have to balance budget or capacity restraints when it comes to hosting events. Ethos has helped bridge that gap by helping us connect with our community online. The biggest value we’ve seen so far:
- a central hub to engage with our community
- the ability to reward our early adopters for in their input and loyalty
- the ability to collect, share and reward authentic ugc from people who actually love the product and what we're building
- avoiding the hail mary approach of advertised discounts to attract new customers
Also, Maddie and the team made onboarding a breeze - kudos!