Reviews (42)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 23, 2026

We've had a great experience with Ethos since introducing their loyalty program at THICKEMS. The entire process was simple and straightforward, and the platform makes it easy for our customers to earn points and enjoy rewards. What really stands out is the support we've received from the Ethos team. They're always responsive, helpful, and genuinely invested in making sure everything runs smoothly. We're really happy with the experience and would definitely recommend them!

Thickems
Canada
7 months using the app
October 16, 2026

Early September we moved our loyalty program to ethos and the experience has been so wonderful. We were on Yotpo for three years and prior to that Smile and Loyalty Lion. Ethos is community building first and has modernized ways to approach loyalty programs for high end brands. We had concerns about making a move and impacting the customers experience ahead of holiday. Ethos has gone above and beyond to ensure a seamless transition and continuous support. We are excited to continue growing our loyalty program with ethos!

Dana Rebecca Designs
United States
2 months using the app
September 17, 2026

Ethos Loyalty has been one of the best additions to our store. Seamless for both our team and our customers, with top-notch features that fit perfectly for our brand. It's helped us to reward our most loyal customers.

The team at Ethos is amazing! They are hands-on, communicative, and always willing to go above and beyond. If you're looking for a loyalty program for your store, this is a must-have.

Auntie Butter
United States
5 months using the app
September 16, 2026

I cannot recommend this app enough, especially compared to similar apps that have created a nightmare for our store. The Ethos team has gone above and beyond anything that we have asked for and created new functionality in crazy fast times to develop what exactly what we need and what our customers want.

Grill Your Ass Off
United States
3 months using the app
September 10, 2026

We’ve had a great experience with Ethos Loyalty. The platform is straightforward, flexible, and makes it easy to build a loyalty program that fits our brand rather than forcing us into a one-size-fits-all setup. Their team has also been responsive and helpful throughout the process, from implementation to ongoing support. Overall, a strong platform and team that I’d recommend to other e-commerce brands looking to improve retention and customer loyalty. Shout out to Maddie and Vo for being great!

Petrusco Caviar
United States
8 days using the app
September 9, 2026

Fantastic app for offering a loyalty program for our customers. Unlike most app-based solutions, I appreciated how easy it was to integrate Ethos with our existing store and make it "feel" custom and branded. Additionally, their team has been amazing at supporting us on custom requests and features to really tailor this program to our needs. Integrates with all of our existing solutions as well, for maximum applicability.

SkinMason
Canada
3 months using the app
August 26, 2026

We have been looking to create a loyalty program for our site and retail store for a while and have never found the right platform that can do everything we want while also being affordable. Ethos has been able to do everything we have been looking for, and they have even added features for us as well! The backend is very easy to use and customize on our Shopify site, which makes managing everything really easy. Vohara and Maddie are both great to work with and are always quick to respond and helpful whenever we have any questions. We are so happy we found Ethos!

JapanLA
United States
4 months using the app
July 27, 2026

ethos has been everything we wanted and more. Vohara and Maddie have been an absolute pleasure to work with--going above and beyond our expectations.

The platform itself has an impressive amount of customization. Something that is ideal for any small and growing business. Plus they are consistently rolling out new features--including some that are quite innovative. They are always looking for ways to improve the experience both for us and for our customers.

Once we went live with the Rewards Program ethos setup for us (simultaneously super easy & exhaustive in scope), we saw an immediate jump in customer activity & average order value.

I look forward to working with the ethos team as our businesses continue to grow together and would recommend ethos to any company looking to add a Rewards Program for their customers.

Game Haven
United States
3 months using the app
July 9, 2026

We’ve been using Ethos for Fomin and it’s been such a great addition. It was really easy to set up and actually makes sense compared to other loyalty apps we tried. Vohara, the founder, has been super helpful and genuinely nice to deal with whenever we’ve had questions. The app itself is clean, intuitive, and does exactly what we need without feeling overcomplicated. Overall it just feels like a well-thought-out product with a founder who actually cares.

Fomin
United States
3 months using the app
July 2, 2026

From the first time meeting Vohara until launching our loyalty program, he and the Ethos team answered all my questions answered and ensured our program was launched to our standards.

The onboarding process was simple and what stood out compared to the previous loyalty program I used was the variety of rewards I could offer to customers. All in all, I'm happy with the app!

Krack'd Snacks
United States
8 months using the app